Companies / Canva / incidents

Canva: Users are experiencing issues generating video through Magic Media

Timeline of updates

1. identified2025-10-29 16:10 UTC

   Users may experience issues when trying to generate videos through Magic Media.

2. monitoring2025-10-30 00:58 UTC

   - Fix has been implemented. Users should be able to generate videos with Magic Media now.

3. resolved2025-10-30 05:22 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON