# Canva: Users are experiencing issues generating video through Magic Media

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-29 16:10 UTC · Resolved: 2025-10-30 05:22 UTC · Duration: 13 h
- Updates: 3
- [Vendor status page: https://stspg.io/x33fh8r1gsn1](https://stspg.io/x33fh8r1gsn1)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **identified** 2025-10-29 16:10 UTC: Users may experience issues when trying to generate videos through Magic Media.
- **monitoring** 2025-10-30 00:58 UTC: - Fix has been implemented. Users should be able to generate videos with Magic Media now.
- **resolved** 2025-10-30 05:22 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/canva/incidents/2lnpmkqdmwqt · Markdown: https://rewindex.com/company/canva/incidents/2lnpmkqdmwqt.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/2lnpmkqdmwqt · Generated 2026-10-18T12:22:40.051Z