Canva: Some users may have issues accessing Canva
Some users had intermittent issues accessing Canva in a major outage starting 2026-05-08 00:43 UTC and resolved at 2026-05-08 22:43 UTC, lasting 21 h 59 min. Canva attributed the disruption to an ongoing AWS service disruption, reported recovery, and monitored before marking it resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
- identified
We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
- monitoring
We've seen recovery and are currently monitoring for any further issues.
- monitoring
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Some users may have issues accessing Canva 2026-05-08 00:43 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON