Canva: Users in some countries may experience issues trying to access Canva
Canva reported a major outage affecting users in some countries, with issues viewing media in the Canva Editor and accessing Canva. It started at 2026-05-07 00:03 UTC and was resolved at 2026-05-07 00:59 UTC, lasting 55 min. A fix was implemented, followed by monitoring.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
- identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
- identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
- monitoring
A fix has been implemented and we are currently monitoring for any further issues.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Users in some countries may experience issues trying to access Canva 2026-05-07 00:03 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON