Companies / Canva / incidents

Canva: Some users may experience errors exporting video

Impact: majorStatus: resolvedStarted Resolved (22 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Some Canva users experienced errors exporting video in a major-impact incident starting 2026-06-15 11:01 UTC. Engineers identified the issue, and the incident was resolved at 2026-06-15 11:22 UTC after 21 min; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. identified

    Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

  2. resolved

    This incident is now resolved. Thank you for your patience and understanding.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON