# Canva: Some users may experience errors exporting video

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-15 11:01 UTC · Resolved: 2026-06-15 11:22 UTC · Duration: 22 min
- Updates: 2
- [Vendor status page: https://stspg.io/tyk5w2d1flz2](https://stspg.io/tyk5w2d1flz2)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some Canva users experienced errors exporting video in a major-impact incident starting 2026-06-15 11:01 UTC. Engineers identified the issue, and the incident was resolved at 2026-06-15 11:22 UTC after 21 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-06-15 11:01 UTC: Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
- **resolved** 2026-06-15 11:22 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2026-06-15 11:01 UTC: [Major incident: Some users may experience errors exporting video](https://rewindex.com/change/i413b6b7e34a7b3.md)


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Canonical: https://rewindex.com/company/canva/incidents/ftx9pznngnv2 · Markdown: https://rewindex.com/company/canva/incidents/ftx9pznngnv2.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/ftx9pznngnv2 · Generated 2026-10-18T09:38:31.222Z