Changes / Canva / Some users may experience errors exporting video
Canva: Major incident: Some users may experience errors exporting video
Summary
Some Canva users experienced errors exporting video in a major-impact incident starting 2026-06-15 11:01 UTC. Engineers identified the issue, and the incident was resolved at 2026-06-15 11:22 UTC after 21 min; no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may experience errors exporting video
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-15 11:01 UTC
Before: not present
After: 2026-06-15 11:22 UTC
Before: not present
After: Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users may experience errors exporting video (this change) Some Canva users experienced errors exporting video in a major-impact incident starting 2026-06-15 11:01 UTC. Engineers identified the issue, and the incident was resolved at 2026-06-15 11:22 UTC after 21 min; no cause or specific fix was stated. | Major incident |