Canva: Users are experiencing issues loading Canva
A major Canva outage left users potentially unable to load Canva, affecting access to designs, apps and other services. It started at 2025-11-18 12:04 UTC and was resolved at 2025-11-18 14:56 UTC, lasting 2 h 52 min. Canva reported working with Cloudflare and implementing a fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Scheduling postsDesktop Applications - Windows appWindows appHelp and supportHelp/supportTemplates pageBlackboardLMS Integrations - BlackboardApps SDKCanva AI ConnectorCanvasLMS Integrations - CanvasPublishing websitesD2LLMS Integrations - D2LMedia uploadsDesktop Applications - macOS appmacOS appiPad appMobile Applications - iPad appLogin and signupSaving designsAppsLMS Integrations - MS TeamsMS TeamsDocument importImporting designsHome pageLMS Integrations - MoodleMoodleAndroid appMobile Applications - Android appViewing designsAdministration and settingsGoogle ClassroomLMS Integrations - Google ClassroomPrint and deliveryLMS Integrations - RemindRemindiOS appMobile Applications - iOS appDownloading designsSharing designsLMS Integrations - SchoologySchoologyEditing designsBilling and subscriptionsConnect APIProjects page
Timeline of updates
- identified
Users may be unable to load Canva.
- identified
We are continuing to work on a fix for this issue.
- identified
Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/
- identified
We are working with Cloudflare to fix the issue.
- monitoring
We've implemented a fix and monitoring results.
- monitoring
We've implemented a fix and monitoring results.
- resolved
This incident is now resolved. Thank you for your patience and understanding.
Rewindex changes for this incident
- Major incident: Users are experiencing issues loading Canva 2025-11-18 12:04 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON