Companies / Snowflake / incidents
Snowflake: 5 Deployments Affected: INC0092585
Timeline of updates
- resolved
Current status: We've coordinated with our third-party service provider, who implemented a fix to restore service to the AWS - US West (Oregon) and AWS - US East (N. Virginia) regions. The environments have remained stable, which confirms that services were restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures. Incident start time: 17:05 UTC September 18, 2023 Incident end time: 04:06 UTC September 19, 2023 Preliminary root cause: A third-party service provider experienced a network issue, which caused performance degradation and errors with query execution.
From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab). Snowflake profile · Recent Snowflake incidents · Markdown · JSON