Outages by daySeptember 7, 2023

Outages on September 7, 2023

UTC day 2023-09-07 (Sep 7, 2023, 00:00 to Sep 7, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

58incidents started

19labelled major or critical

41vendors with a new incident

11still open from earlier days

By vendor label: Critical 2 · Major 17 · Minor 33 · No impact listed 6 · 15 maintenance

Incidents started this day 58

Vendor	Incident	Impact	Started	Resolved	Status
Pusher	MT1 Cluster issues	Critical	14:23	15:28 (1.1 h)	resolved
Maven Central	search.maven.org is down	Critical	18:20	18:52 (32 min)	resolved
Box	[Major] Issues with SSO Logins	Major	04:05	04:24 (19 min)	resolved
CircleCI	Github App and Gitlab status notification are down	Major	08:51	09:39 (48 min)	resolved
Bitbucket	Some customers are experiencing issues merging pull requests via website	Major	11:00	12:57 (1.9 h)	resolved
Monday.com	Connectivity Issues across accounts and devices in EU account-based server	Major	12:27	14:13 (1.8 h)	resolved
Render	Services hosted in Frankfurt are unreachable	Major	12:56	13:59 (1.1 h)	resolved
Upstash	Degraded Availability on Redis	Major	13:27	16:22 (2.9 h)	resolved
Aircall	Call Button Grayed Out, Unable to Place Calls	Major	14:27	15:32 (1.1 h)	resolved
v0	KV is Experiencing Partial Degradation	Major	14:38	16:25 (1.8 h)	resolved
Vercel	KV is Experiencing Partial Degradation	Major	14:38	16:25 (1.8 h)	resolved
Gorgias	Performance degradation causing partial outage	Major	14:42	15:34 (52 min)	resolved
Matillion	Hub: Customers cannot view credit consumption page	Major	15:44	16:43 (59 min)	resolved
Dremio	Intermittent Query Failures	Major	15:50	Sep 8, 2023, 17:40 (26 h)	resolved
Lattice	Lattice Service Disruption: Error in Employee Pay	Major	16:06	19:47 (3.7 h)	resolved
Dropbox	500 errors when using Paper	Major	16:44	20:02 (3.3 h)	resolved
Dropbox	Users may experience intermittent issues when accessing files.	Major	19:29	19:52 (23 min)	resolved
Snowflake	Azure - UK South (London): INC0091787	Major	22:22	23:53 (1.5 h)	resolved
Airtable	Incident - 09/07/2023	Major	23:18	23:42 (24 min)	resolved
Amplitude	Delay in Data Export	Minor	01:03	03:04 (2.0 h)	resolved
Grafana Cloud	Slow Performance of Grafana Instances in prod-us-central-0 Region	Minor	03:11	04:36 (1.4 h)	resolved
Twilio	SMS Delivery Delays To Orange Network In Cameroon	Minor	07:26	11:55 (4.5 h)	resolved
Aircall	Call History not updated	Minor	07:42	Sep 12, 2023, 12:14 (5 d)	resolved
Vonage	Thailand SMS - Delivery degradation towards dtac network	Minor	08:12	11:08 (2.9 h)	resolved
Sinch	Delivery Issue Singapore - SingTel	Minor	08:36	10:17 (1.7 h)	resolved
Gorgias	Some instagram replies are received as new tickets	Minor	09:04	Sep 26, 2023, 09:15 (19 d)	resolved
GitHub Copilot	Incident with Git Operations	Minor	10:02	10:38 (36 min)	resolved
GitHub	Incident with Git Operations	Minor	10:02	10:38 (36 min)	resolved
Hotjar	Temporary disruption to Session Capture	Minor	11:51	13:52 (2.0 h)	resolved
Sinch	Delivery Issue Philippines - Globe Telecom	Minor	12:03	14:58 (2.9 h)	resolved
Sentry	Performance Data Ingestion Delayed	Minor	12:34	13:03 (29 min)	resolved
Vonage	USA SMS - degradation affecting subset of Short Code numbers sending to T-Mobile	Minor	13:16	20:46 (7.5 h)	resolved
Vonage	Service Issue in Voice API Platform	Minor	13:19	13:29 (10 min)	resolved
Scaleway	[Elements] [Instances] Instance STARDUST Hypervisors down on FR-PAR-1 and AMS1	Minor	13:22	Sep 8, 2023, 14:15 (25 h)	resolved
Akamai	Web Security Analytics (WSA) issues	Minor	13:37	Sep 8, 2023, 03:48 (14 h)	resolved
Brex	Dashboard Availability	Minor	13:52	14:23 (31 min)	resolved
Segment	Unable to link destinations or sources using OAuth	Minor	13:57	15:14 (1.3 h)	resolved
Twilio	SMS Delivery Failure to Altan Redes Network in Mexico	Minor	14:26	23:07 (8.7 h)	resolved
Dialpad	Delay in notifications for calls and messages, real-time transcription, Ai Meetings, Ai recaps, call transfers	Minor	14:30	15:30 (1.0 h)	resolved
Dropbox Sign	Documents page listing only a single page of documents	Minor	14:36	17:03 (2.4 h)	resolved
Sinch	Delivery Issue Canada - Rogers Wireless & Fido	Minor	14:49	18:44 (3.9 h)	resolved
SparkPost	Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)	Minor	15:31	19:42 (4.2 h)	resolved
Vonage	Canada SMS - Degradation affecting subset of Short Code numbers sending to Rogers Wireless & Fido	Minor	16:00	19:39 (3.6 h)	resolved
Sinch	Delivery Issue Mexico - Altan Redes	Minor	16:31	Sep 8, 2023, 08:17 (16 h)	resolved
Bandwidth	ATL and JFK Voice Calling Incident	Minor	16:48	20:46 (4.0 h)	resolved
Plivo	Call connection delays on inbound\outbound voice calls towards US phone numbers	Minor	17:05	22:07 (5.0 h)	resolved
Twilio	Call Failures to China Phone Numbers	Minor	17:07	Sep 8, 2023, 03:55 (11 h)	resolved
Twilio	Voice Recording mp3 Downloads Are Returning Incomplete Files	Minor	17:37	18:44 (1.1 h)	resolved
Gorgias	Performance degradation causing partial outage	Minor	17:38	17:54 (16 min)	resolved
Braze	Email Delivery Latency for SparkPost Customers	Minor	18:05	19:53 (1.8 h)	resolved
Vonage	Mexico SMS - Degradation affecting Altan Redes	Minor	18:35	21:44 (3.1 h)	resolved
Linode (Akamai)	Service Issue - Object Storage - Frankfurt	Minor	20:07	21:45 (1.6 h)	resolved
Lattice	Error when exporting review progress CSVs	No impact listed	00:00	00:00 (0 min)	resolved
ngrok	ngrok.com returning permanent redirect	No impact listed	00:05	00:16 (11 min)	resolved
InfluxData (InfluxDB Cloud)	AWS us-east increased error rate for queries (Serverless/IOx)	No impact listed	14:27	16:41 (2.2 h)	resolved
Contentful	Increased GraphQL response times for a minority of customers	No impact listed	15:00	15:00 (0 min)	resolved
Bandwidth	ATL and JFK Calling Incident	No impact listed	16:23	16:23 (0 min)	resolved
InfluxData (InfluxDB Cloud)	Investigating potential problem with reads and writes in us-west-2 region	No impact listed	19:21	23:32 (4.2 h)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Sigma Computing	Workbooks cannot be opened for all Azure-hosted orgs	Critical	Sep 6, 2023, 20:56	21:44 (25 h)	postmortem
Retool	Single managed_db instance shard unavailable	Major	Sep 4, 2023, 15:26	15:11 (3 d)	resolved
Linode (Akamai)	Connectivity Issue - Newark (us-east)	Major	Sep 6, 2023, 21:29	00:51 (3.4 h)	resolved
Twilio	SMS Delivery Delays To Orange Network In Cameroon	Minor	Sep 5, 2023, 10:36	03:38 (41 h)	resolved
Scaleway	[BareMetal] - Network operation are not available on Dedibox servers and Elastic Metal	Minor	Sep 5, 2023, 10:37	Sep 21, 2023, 12:13 (16 d)	resolved
Scaleway	[TEM]- Microsoft Blacklist	Minor	Sep 5, 2023, 16:50	Sep 21, 2023, 13:42 (16 d)	resolved
Greenhouse	Slow updates to some search results in silo 3	Minor	Sep 6, 2023, 19:40	00:15 (4.6 h)	resolved
Twilio	SMS Delivery Delays to Bangalink Network in Bangladesh	Minor	Sep 6, 2023, 22:40	01:13 (2.5 h)	resolved
Twilio	SMS Delivery Delays to MTS network in Belarus	Minor	Sep 6, 2023, 22:46	03:40 (4.9 h)	resolved
Vonage	Belarus SMS - Degradation affecting MTS	Minor	Sep 6, 2023, 23:24	04:19 (4.9 h)	resolved
1Password	In-app links not resolving	No impact listed	Sep 6, 2023, 23:17	00:21 (1.1 h)	resolved

Maintenance 15

Vendor	Incident	Impact	Started	Resolved	Status
crates.io	[Scheduled] crates.io database maintenance	Maintenance	00:30	01:10 (40 min)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T	Maintenance	02:00	09:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	04:00	18:00 (14 h)	resolved
Twilio	[Scheduled] Small US SMS Carriers Partner Maintenance	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:01	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	06:01	12:00 (6.0 h)	resolved
Scaleway	[Scheduled] [PAR] RDB Maintenance	Maintenance	07:00	15:01 (8.0 h)	resolved
Scaleway	[Scheduled] Maintenance on stardust instances located on FR-PAR-1 and NL-AMS-1	Maintenance	08:00	14:00 (6.0 h)	resolved
Vonage	[Scheduled] Pakistan SMS - Planned maintenance affecting network CMPak Limited /Zong	Maintenance	14:10	20:10 (6.0 h)	resolved
Stitch	[Scheduled] Database Maintenance	Maintenance	17:30	18:30 (1.0 h)	resolved
Teleport	[Scheduled] Teleport Cloud System Maintenance	Maintenance	23:00	Sep 8, 2023, 00:07 (1.1 h)	resolved
Twilio	[Scheduled] Egypt SMS Carrier Maintenance - Etisalat	Maintenance	23:00	Sep 8, 2023, 04:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - K-Telecom	Maintenance	23:00	Sep 8, 2023, 00:01 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Volna Mobile	Maintenance	23:00	Sep 8, 2023, 00:00 (1.0 h)	resolved
Klaviyo	[Scheduled] Profiles Maintenance	Maintenance	23:00	Sep 8, 2023, 00:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Pusher, Maven Central, Box, CircleCI, Bitbucket, Monday.com, Render, Upstash, Aircall, v0, Vercel, Gorgias.

Cite this

58 vendor-reported incidents started on 2023-09-07 (UTC) across 41 vendors, 19 labelled major or critical by the vendor.

Title: Outages on September 7, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-09-07 00:00 UTC
URL: https://rewindex.com/outages/2023-09-07

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