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CompaniesAircallMonthly reportsSeptember 2023

Aircall in September 2023: incidents, uptime and changes

7incidents posted
3labelled major or critical
98.79%free of major/critical
80.92%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 41 min, incident time 5.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 4

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Call Button Grayed Out, Unable to Place CallsCritical37 minresolved09-05
Call Button Grayed Out, Unable to Place CallsMajor7.0 hresolved09-06
Call Button Grayed Out, Unable to Place CallsMajor1.1 hresolved09-07

Other incidents 4

IncidentImpactStartedDurationStatusDay
Call History not updatedMinor5 dresolved09-07
Inbound calls failures in Spain and UKMinor1.2 hresolved09-12
Issue identified with live feed, in-call screen and some users stuck in a ringing state.Minor3.3 hresolved09-14
SMS Delivery Failures in the USMinor1.9 hresolved09-28

Maintenance 4

Show scheduled maintenance

Cite this

Aircall posted 7 status incidents in September 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Aircall in September 2023
Vendor
Aircall
Date
URL
https://rewindex.com/company/aircall/2023/09

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