Companies / bi

Sigma Computing

sigmacomputing.comStatus page: status.sigmacomputing.comNow: operational since 2026-10-17
86incidents since 2020-07-17
35major or critical
12in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Service Degradation for writeback functionality on Databricks connections
Sigma reported a major degradation affecting CSV uploads to Sample Connection and potentially Databricks writeback functionality, including Input Tables, caused by a Databricks AWS US West 2 service interruption. The incident started at 2026-10-12 15:11 UTC and was resolved at 2026-10-12 18:17 UTC, lasting 3 h 6 min; writeback failures were no longer occurring.
Major incident
Major incident: Export Failures Incident
Sigma Computing reported a major incident affecting password-authentication logins and scheduled exports across Azure, AWS and GCP, linked to an email-service disruption. Recorded from 2026-09-26 15:25 UTC to 2026-09-26 16:11 UTC (45 min), it was resolved after a fix; updates separately cited an approximate start of September 26, 2026, at 11:24 AM UTC.
Major incident
Major incident: Databricks Azure East US query timeout
A major incident caused query execution failures and timeouts for Sigma connections to Databricks Azure East US, attributed to a Databricks service interruption. It started at 2026-09-14 19:31 UTC and was resolved at 2026-09-14 22:53 UTC, lasting 3 h 21 min; warehouse connections returned to normal.
Major incident
Critical incident: Widespread failures are preventing Sigma from loading for GCP-hosted organizations.
A critical outage prevented GCP-hosted organizations in us-central1 from reliably accessing Sigma. The recorded incident ran from 2026-09-01 15:34 UTC to 2026-09-01 16:55 UTC (1 h 20 min), though Sigma reported an approximate start of 2:46 PM UTC. The postmortem attributed the disruption to a Google Cloud networking incident; services returned to normal.
Major incident
Major incident: Issue with Burst email exports are resolvedMajor incident
Major incident: Chat Support experiencing 3rd party outageMajor incident
Major incident: Scheduled Backend Tasks not running on AWS USMajor incident
Major incident: GCP Outage affecting Sigma organizations hosted on multiple cloud providersMajor incident
Major incident: Snowflake tables not loading on AWS US West 2Major incident
Major incident: Users Unable To Contact Live Chat SupportMajor incident

Full Sigma Computing change timeline, with diffs →

Status incident history

Sigma Computing status incidents per year
051015202530↑ incidents20202021202220232024202520261513337720
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
202010
202154
2022135
20233315
202473
202571
2026207
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10critical1
2023-10major1
2023-10minor1
2023-11critical1
2024-01none1
2024-02critical1
2024-05major1
2024-05none1
2024-09major1
2024-09none1
2024-12none1
2025-01none1
2025-06major1
2025-09none1
2025-10minor1
2025-10none1
2025-12minor1
2025-12none1
2026-01major2
2026-03major1
2026-03none1
2026-04none1
2026-05none1
2026-06minor2
2026-08none4
2026-09critical1
2026-09major2
2026-09none4
2026-10major1

Silent edits

No silent edits or deletions detected for Sigma Computing yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingSubprocessors26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Subprocessors: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Subprocessorsbaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Subprocessorssigmacomputing.com/legal/subprocessors12026-10-172026-10-17none yet
Pricingpartialsigmacomputing.com/pricing22026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 86 of 86 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Service Degradation for writeback functionality on Databricks connectionsmajor3.1 h
Export Failures Incidentmajor46 min
Unable to change email message in scheduled exports inside Sigma reportsnone1.9 h
Databricks Azure East US query timeoutmajor3.4 h
Input Table Edits Failing if customer updated warehouse connectionnone23 h
Scheduled Materialization and Export Failuresnone0 min
Widespread failures are preventing Sigma from loading for GCP-hosted organizations.critical1.3 h
Exports displayed number and date columns as text in Excel and Google Sheetsnone0 min
Delayed audit logs and usage data in AWS US Westnone23 h
Materialization cleanup delayed for Sigma users on AWS US-West-2none3.4 h
Workbooks containing Snowflake Semantic Views fail to loadnone34 min
Query Timeouts for Snowflake Connectionsnone3.2 h
Scheduled exports and materializations are delayedminor6.1 h
High errors showing being displayed in workbooksminor41 min
Errors on pivot table exportnone12 h
Permission Denied Errors on Elements Sourced from Custom SQL Tablesnone9 min
Experiencing issues with Google sheets Integrationnone6.4 h
Issue with Burst email exports are resolvedmajor4 d
Chat Support experiencing 3rd party outagemajor1.8 h
Scheduled Backend Tasks not running on AWS USmajor1.9 h
Degraded performance on PDF Exportsminor1.9 h
Sigma Service Disruption Due to Cloudflare Incidentnone-428 min
Service disruption affecting Azure-hosted customersminor5.5 h
Error rates and latencies in the AWS US-EAST-1 Region impacting third party servicesnone-323 min
Outage affecting Sigma organizations hosted on Azurenone3.7 h
GCP Outage affecting Sigma organizations hosted on multiple cloud providersmajor2.5 h
404 Not Found error trying to log-in to Sigma in Europe/UKnone6.4 h
Errored Elements in Workbooksnone0 min
Unable to Publish Workbooksnone-2347 min
Snowflake tables not loading on AWS US West 2major53 min
Users Unable To Contact Live Chat Supportmajor2.1 h
Issues with production services accessing databases on Sigma AWSnone0 min
Outage affecting Sigma organizations hosted on GCPcritical52 min
Search not returning results on AWS Westnone0 min
Sigma organizations hosted on AWS US are not loadingcritical1.0 h
Users Unable To Contact Live Chat Supportminor1.3 h
Users unable to enter edits to Workbooksmajor-83428 min
Query failures for select organizations connected to Snowflakecritical5.1 h
Missing search results from last 3 months affecting all Sigma deployments except AWS Canadaminor-224 min
Unable to login and load workbooks for Sigma AWS UScritical2.1 h
Workbooks not loading for Sigma users on AWS Snowflakemajor2.7 h
Workbooks cannot be opened for all Azure-hosted orgscritical25 h
Materialization failures impacting GCP cloud-hosted orgsmajor53 min
Snowflake Tables Showing No data within Sigma but have a non-zero Row Count in Summary and Sigma SQL returns rows in Snowflake.none42 h
Errors in exports and existing workbooks on Sigma Azureminor12 h
Incorrect timestamps returned from warehouse for some customersmajor-10082 min
Exports with Color Conditional Formatting of "None" Failingmajor2.3 h
CloudFront outage US-EAST-1minor-20696 min
Databricks "execute statement request" errorsnone-5767 min
Scheduled exports using image (PNG) files erroringmajor44 min
Errors when drilling down on visualizationsnone0 min
Workbook interactions yield error page with message: Unknown type "SymlinkTargetInfoInode"minor0 min
Workbooks with Input Tables failing to load and new Input Tables unable to be createdminor0 min
Infinite Loading Page on Sigma AWS US-West-2minor0 min
Degraded Performance on Sigma AWS - Connection Indexingminor26 h
Timeouts across Sigma AWSnone0 min
Severity 0 Incident: Workbook Export Failuresminor0 min
Errors when attempting operations such as creating, sharing and publishing Sigma documentscritical1.7 h
Application Server Outagenone0 min
Materialization & Scheduled Exports Degraded Performanceminor12 h
Materialization and CSV upload failurescritical3.3 h
Errors when duplicating or 'Save As' Workbooks that have Input Tables in themminor0 min
GCP Queries Failingmajor38 min
BigQuery performance degradationminor3.8 h
Snowflake incident impacting warehouses hosted in AWS - US West (Oregon) region also causing errors in Sigma Usage tablesminor5.5 h
Increased error rates on Sigma AWSmajor1.7 h
Organizations using OAuth authentication experiencing high rate of errorsmajor0 min
Increased error rates on Sigma AWSminor0 min
Increased error rates on Sigma GCPmajor11 h
Live Support Chat Currently Inaccessiblenone2 min
Partial Outage with Snowflake affecting some Sigma organizationsnone6.2 h
Scheduled exports delayedmajor1.1 h
Scheduled exports delaymajor27 min
Errors opening workbooks, worksheets and dashboards for some Sigma GCP customersmajor7.5 h
Workbook publish and share action failuresminor1.1 h
Degraded performance on Sigma AWSminor12 h
Degraded performance on Sigma-AWSminor4.6 h
Degraded query processing on Sigma-AWSminor34 min
Sigma on AWS query processing outagecritical3.8 h
Degraded performance - Sigma AWSnone0 min
AWS-based Sigma Sites Are Downmajor31 min
Sigma services hosted on GCP are unreachablecritical1.0 h
Sigma web app is downmajor10 min
Degraded Performancecritical0 min
Unable to land on Sigma App webpagenone0 min
Cloudflare Outagenone0 min