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Sigma Computing: Unable to change email message in scheduled exports inside Sigma reports

Timeline of updates

1. investigating2026-09-21 16:34 UTC

   We are investigating an issue with scheduled exports in reports where users are unable to change the email message. We are treating this as our highest priority. Our apologies for any inconvenience caused. Impacted Cloud Regions & Services: All regions User Experience: Upon changing the scheduled export message, it reverts back to the default message. Incident Start Time: Approximately 15:43 UTC September 21, 2026

2. identified2026-09-21 17:03 UTC

   The issue has been identified and a fix is being implemented by the Engineering team.

3. monitoring2026-09-21 18:25 UTC

   A fix has been implemented and we are monitoring the results now.

4. monitoring2026-09-21 18:28 UTC

   We are continuing to monitor for any further issues.

5. resolved2026-09-21 18:29 UTC

   The issue has now been fixed and users should be able to change the scheduled export email messages successfully now.

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