CompaniesSigma ComputingIncidents
Sigma Computing: Users Unable To Contact Live Chat Support
Timeline of updates
- investigating
Our third party chat service is currently experiencing an incident. We are monitoring the status of the issue. In the meantime please reach out to support@sigmacomputing.com for any questions or inquiries.
- resolved
Our third party chat service provider has resolved the issue that was causing users to not be able to contact our live support.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6d82a3bea186df9f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sigma Computing, started 2023-10-12 14:49 UTC, resolved after 1.3 h, 2 update(s).
- Title
- Users Unable To Contact Live Chat Support
- Vendor
- Sigma Computing
- Date
- URL
- https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn
Sigma Computing profileRecent Sigma Computing incidentsAll outages on October 12, 2023Sigma Computing in October 2023MarkdownJSON