# Sigma Computing: Users Unable To Contact Live Chat Support

> Sigma Computing status incident “Users Unable To Contact Live Chat Support” on 2023-10-12: impact minor (vendor’s label), 1.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn
Last updated: 2023-10-12T16:04:07Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-12 14:49 UTC · Resolved: 2023-10-12 16:04 UTC · Duration: 1.3 h
- Updates: 2
- [Vendor status page: https://stspg.io/gs7psn3hc6fn](https://stspg.io/gs7psn3hc6fn)
- [Company: Sigma Computing](https://rewindex.com/company/sigma-computing.md)

## Timeline of updates

- **investigating** 2023-10-12 14:49 UTC: Our third party chat service is currently experiencing an incident. We are monitoring the status of the issue. In the meantime please reach out to support@sigmacomputing.com for any questions or inquiries.
- **resolved** 2023-10-12 16:04 UTC: Our third party chat service provider has resolved the issue that was causing users to not be able to contact our live support.

## Cite this

Status incident (vendor impact label: minor) posted by Sigma Computing, started 2023-10-12 14:49 UTC, resolved after 1.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn
- Citation: Sigma Computing, “Users Unable To Contact Live Chat Support” (2023-10-12 14:49 UTC). Archived by Rewindex: https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn (CC BY 4.0).
- Markdown link: `[Sigma Computing: Users Unable To Contact Live Chat Support (2023-10-12)](https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn)`


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Canonical: https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn · Markdown: https://rewindex.com/company/sigma-computing/incidents/llr8p5lb89rn.md · JSON: https://rewindex.com/api/v1/companies/sigma-computing/incidents/llr8p5lb89rn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:21.376Z