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Sigma Computing: CloudFront outage US-EAST-1

MinorStatus: postmortemStarted Resolved (-20696 min)2 updatesstspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Backdated incident: CloudFront outage US-EAST-1

    Impacted Cloud Regions & Services: Sigma users accessing the application from the Eastern US were impacted, receiving 421 error pages when attempting to log in or access workbooks. Scheduled exports and API services were unaffected.

    Incident Start Time: July 18, 2023 16:37AM UTC
    Incident End Time: July 18, 2023 17:13AM UTC

    We have performed a root cause analysis (RCA) and have published the findings in a postmortem note on the Sigma Community site.

  2. postmortem

    Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis (RCA) is available on the Sigma Community site: Postmortem for July 18, 2023 incident: Sigma outage for users using AWS/CloudFront US-EAST-1 (opens in new tab)

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Cite this

Status incident (vendor impact label: minor) posted by Sigma Computing, started 2023-08-02 01:26 UTC, resolved after -20696 min, 2 update(s).

Title
CloudFront outage US-EAST-1
Vendor
Sigma Computing
Date
URL
https://rewindex.com/company/sigma-computing/incidents/122dghmh7tz5

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