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Sigma Computing: Unable to Publish Workbooks

No impact listedStatus: resolvedStarted Resolved (-2347 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    At approximately 22:38 UTC on September 10, 2024, some Sigma users were unable to publish workbooks and upload CSVs due to a spike in error rates caused by a third-party service network rule. The incident has been resolved by disabling the rule that was triggering the issue and Sigma is actively working with the service to mitigate this in the future.

    Users should now be able to publish workbooks and the Sigma app is fully operational. We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days.

    Incident Start Time: Approximately 22:38 UTC September 10, 2024
    Incident End Time: Approximately 23:50 UTC September 10, 2024

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Sigma Computing, started 2024-09-12 13:36 UTC, resolved after -2347 min, 1 update(s).

Title
Unable to Publish Workbooks
Vendor
Sigma Computing
Date
URL
https://rewindex.com/company/sigma-computing/incidents/65m19f0f1rqg

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