Outages by daySeptember 12, 2024

Outages on September 12, 2024

UTC day 2024-09-12 (Sep 12, 2024, 00:00 to Sep 12, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

48incidents started

23labelled major or critical

34vendors with a new incident

19still open from earlier days

By vendor label: Critical 10 · Major 13 · Minor 15 · No impact listed 10 · 21 maintenance

Incidents started this day 48

Vendor	Incident	Impact	Started	Resolved	Status
Confluence	Users are experiencing reCaptcha errors while signing up	Critical	02:08	03:28 (1.3 h)	resolved
Jira	Users are experiencing reCaptcha errors while signing up	Critical	02:08	03:28 (1.3 h)	resolved
Bitbucket	Users are experiencing reCaptcha errors while signing up	Critical	02:08	03:28 (1.4 h)	resolved
Trello	Users are experiencing reCaptcha errors while signing up	Critical	02:08	03:28 (1.4 h)	resolved
Opsgenie	Users are experiencing reCaptcha errors while signing up	Critical	02:08	03:28 (1.4 h)	resolved
Red Hat (incl. Quay.io)	access.redhat.com Homepage Degraded Performance	Critical	08:11	10:44 (2.5 h)	resolved
Anthropic	Internal server error on Claude.ai	Critical	17:23	17:35 (12 min)	resolved
Claude	Internal server error on Claude.ai	Critical	17:23	17:35 (12 min)	resolved
Red Hat (incl. Quay.io)	Console.redhat.com - Subscription Watch Outage	Critical	17:59	18:05 (6 min)	resolved
Semgrep	Semgrep prod is down	Critical	18:17	19:36 (1.3 h)	resolved
Help Scout	Help Scout is currently unavailable	Major	05:33	07:26 (1.9 h)	resolved
Jira	Issue creation failure	Major	05:51	23:51 (18 h)	resolved
Scaleway	[ServerlessFunction/Billing] Important Update: Correction to Serverless Functions Billing	Major	09:55	Sep 23, 2024, 08:08 (11 d)	resolved
Maven Central	OSSRH is down	Major	11:33	11:33 (0 min)	resolved
Runway	Elevated Errors	Major	12:04	12:53 (49 min)	resolved
Confluence	Missing Automation Rules	Major	12:25	Sep 13, 2024, 00:26 (12 h)	resolved
Jira	Missing Automation Rules	Major	12:25	21:28 (9.1 h)	resolved
Maven Central	OSSRH is down	Major	14:03	14:03 (0 min)	resolved
QuickBooks Online	QBO Switch Company Issue	Major	14:51	16:09 (1.3 h)	resolved
Anthropic	Elevated errors on Claude.ai, Console, and the Anthropic API	Major	16:30	16:42 (12 min)	resolved
Claude	Elevated errors on Claude.ai, Console, and the Anthropic API	Major	16:30	16:42 (12 min)	resolved
Discord	Voice and Video issues on some servers	Major	16:34	16:56 (22 min)	resolved
Close	Application Loading Issue	Major	19:29	21:01 (1.5 h)	postmortem
Gorgias	AI Agent loop answer	Minor	01:12	01:12 (0 min)	resolved
Twilio	SMS Delivery Delays to Altan Redes Network in Mexico	Minor	03:34	16:40 (13 h)	resolved
Retell AI	TTS provider openai is down	Minor	04:56	04:57 (1 min)	resolved
Retell AI	TTS provider openai is down	Minor	05:02	05:04 (2 min)	resolved
Speechmatics	RT Cloud US - Degraded performance	Minor	09:34	11:02 (1.4 h)	resolved
1Password	Azure SSO Login	Minor	14:10	14:15 (5 min)	resolved
Heap	Temporary User Data Latency in EU - Resolved	Minor	15:10	Sep 13, 2024, 00:21 (9.2 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	15:16	15:21 (5 min)	resolved
Dialpad	Data Duplication affecting historical dashboards	Minor	17:06	22:52 (5.8 h)	resolved
Sentry	Some 3rd party integrations failing due to a timeout issue.	Minor	17:50	Sep 13, 2024, 00:40 (6.8 h)	resolved
Twilio	SMS Delivery Failure to Rogers Network in Canada for a Subset of Short Codes	Minor	18:52	19:22 (30 min)	resolved
FireHydrant	MS Teams users are unable to login to the app	Minor	21:26	Sep 16, 2024, 15:26 (4 d)	resolved
Twilio	SMS Delivery Failures to Orange Network in Tunisia	Minor	23:13	Sep 13, 2024, 16:03 (17 h)	resolved
Vonage	Tunisia SMS - Delivery degradation towards Orange network	Minor	23:18	Sep 13, 2024, 15:28 (16 h)	resolved
Sinch	Calling Degradation - Canada	Minor	23:44	Sep 13, 2024, 08:57 (9.2 h)	resolved
Buildkite	Hosted Agents Unavailable	No impact listed	01:39	01:43 (4 min)	resolved
Twilio	Issue with Inbound and Outbound Message Post Processing	No impact listed	11:50	13:47 (1.9 h)	resolved
Mixpanel	Temporary Data Ingestion Delay in EU	No impact listed	12:45	15:54 (3.1 h)	resolved
Sigma Computing	Unable to Publish Workbooks	No impact listed	13:36	Sep 10, 2024, 22:30 (-2347 min)	resolved
Red Hat (incl. Quay.io)	access.redhat.com - intermittent outage for security and errata content	No impact listed	14:00	15:59 (2.0 h)	resolved
Twilio	Twilio Programmable Messaging API	No impact listed	16:20	16:20 (0 min)	resolved
Make	Issues with "Facebook Lead Ads" module	No impact listed	17:16	Sep 25, 2024, 06:39 (13 d)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	18:40	19:00 (20 min)	resolved
FullStory	Unindexed server events	No impact listed	20:02	20:02 (0 min)	resolved
LaunchDarkly	Identified	No impact listed	23:24	Sep 13, 2024, 00:08 (44 min)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Failures to Evolve Cellular Network in the US	Major	Sep 6, 2024, 21:40	20:38 (6 d)	resolved
Confluence	Some documents are not appearing in confluence search results	Major	Sep 11, 2024, 07:24	Sep 14, 2024, 04:15 (3 d)	resolved
Hootsuite	Carousel posts failing to publish on Instagram and Threads	Major	Sep 11, 2024, 12:27	15:05 (27 h)	resolved
Census	Partial Sync Outage	Major	Sep 11, 2024, 19:00	00:06 (5.1 h)	resolved
ActiveCampaign	A Subset of ActiveCampaign accounts experiencing issues	Major	Sep 11, 2024, 21:19	03:09 (5.8 h)	resolved
Akamai	Secure Internet Access Issues	Minor	Sep 6, 2024, 03:56	Sep 21, 2024, 01:26 (15 d)	resolved
Plivo	Delivery delay on Outbound toll-free SMS towards Dish Network and Evolve Cellular Network.	Minor	Sep 6, 2024, 04:33	Sep 18, 2024, 22:00 (13 d)	resolved
Akamai	Edge Delivery Issues in Newark NJ Datacenter	Minor	Sep 6, 2024, 21:54	Sep 17, 2024, 23:15 (11 d)	resolved
Scaleway	[SAN] san-dc2-32.rpn.online.net is slowned down	Minor	Sep 9, 2024, 14:48	Oct 22, 2024, 11:01 (43 d)	resolved
Sinch	Delivery Issue Spain - Yoigo	Minor	Sep 11, 2024, 11:26	05:53 (18 h)	resolved
New Relic	Infrastructure Entity Irregularities - US and EU Region	Minor	Sep 11, 2024, 13:09	21:12 (32 h)	resolved
Vonage	Meta Business Manager Service issue	Minor	Sep 11, 2024, 16:07	Sep 13, 2024, 20:26 (2 d)	resolved
Semgrep	Jira tickets not being associated with findings	Minor	Sep 11, 2024, 19:03	Sep 13, 2024, 01:29 (30 h)	resolved
Snyk	Elevated Rate of 504 Errors Affecting MT-EU (app.eu.snyk.io)	Minor	Sep 11, 2024, 21:43	10:09 (12 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	Sep 11, 2024, 22:13	05:46 (7.5 h)	resolved
DigitalOcean	Droplet creates in LON1	Minor	Sep 11, 2024, 23:45	00:56 (1.2 h)	resolved
Sentry	Metrics ingestion delayed	Minor	Sep 11, 2024, 23:49	01:38 (1.8 h)	resolved
Hotjar	Reactivation issue	No impact listed	Sep 11, 2024, 12:42	08:13 (20 h)	resolved
1Password	Error launching desktop app on nightly version 8.10.46-21 and higher	No impact listed	Sep 11, 2024, 20:58	Sep 26, 2024, 15:04 (15 d)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled Maintenance	Maintenance	00:00	01:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Maintenance - Bell	Maintenance	03:02	05:01 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:00	08:24 (4.4 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] TaskRouter Scheduled Maintenance	Maintenance	04:01	05:30 (1.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	10:00 (5.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Server	Maintenance	05:00	06:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers	Maintenance	06:00	11:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11354	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - US Cellular	Maintenance	06:30	09:30 (3.0 h)	resolved
Kinde	Import feature updates	Maintenance	08:00	11:00 (3.0 h)	completed
Jupyter (Anaconda)	[Scheduled] anaconda.org database maintenance	Maintenance	09:00	12:06 (3.1 h)	resolved
Canva	Scheduled Maintenance: Domain Purchases will be Unavailable	Maintenance	16:42	23:20 (6.6 h)	resolved
Grafana Cloud	[Scheduled] Database Maintenance	Maintenance	17:00	22:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Sep 13, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Sep 13, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting 3UK	Maintenance	23:00	Sep 13, 2024, 01:30 (2.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Confluence, Jira, Bitbucket, Trello, Opsgenie, Red Hat (incl. Quay.io), Anthropic, Claude, Semgrep, Help Scout, Scaleway, Maven Central.

Cite this

48 vendor-reported incidents started on 2024-09-12 (UTC) across 34 vendors, 23 labelled major or critical by the vendor.

Title: Outages on September 12, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-09-12 00:00 UTC
URL: https://rewindex.com/outages/2024-09-12

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