Companies / Hotjar / incidents

Hotjar: Reactivation issue

Timeline of updates

1. investigating2024-09-11 12:42 UTC

   We’re investigating an issue with reactivation for a small number of Hotjar accounts. Our engineers are working to fix the issue. We’ll post a further update once the issue is resolved.

2. monitoring2024-09-11 15:02 UTC

   Our engineering team have deployed a fix and we are now monitoring the issue.

3. resolved2024-09-12 08:13 UTC

   This incident is now resolved. Thanks for bearing with us!

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON