New Relic: Infrastructure Entity Irregularities - US and EU Region
Timeline of updates
- resolved
We identified and resolved an issue with entity metadata which affected the visibility of some infrastructure entities in the New Relic UI. Data ingest and alert notifications were not impacted. After resolving the issue, we initiated a re-indexing process which has completed for the US and EU region restoring visibility of affected entities.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2024-09-11 13:09 UTC, resolved after 32 h, 1 update(s).
- Title
- Infrastructure Entity Irregularities - US and EU Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/w30032mg77t8
New Relic profileRecent New Relic incidentsAll outages on September 11, 2024New Relic in September 2024MarkdownJSON