# New Relic: Infrastructure Entity Irregularities - US and EU Region

> New Relic status incident “Infrastructure Entity Irregularities - US and EU Region” on 2024-09-11: impact minor (vendor’s label), 32 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/w30032mg77t8
Last updated: 2024-09-12T21:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-11 13:09 UTC · Resolved: 2024-09-12 21:12 UTC · Duration: 32 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/w30032mg77t8](https://status.newrelic.com/incidents/w30032mg77t8)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2024-09-12 21:12 UTC: We identified and resolved an issue with entity metadata which affected the visibility of some infrastructure entities in the New Relic UI. Data ingest and alert notifications were not impacted. After resolving the issue, we initiated a re-indexing process which has completed for the US and EU region restoring visibility of affected entities.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2024-09-11 13:09 UTC, resolved after 32 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/w30032mg77t8
- Citation: New Relic, “Infrastructure Entity Irregularities - US and EU Region” (2024-09-11 13:09 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/w30032mg77t8 (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Entity Irregularities - US and EU Region (2024-09-11)](https://rewindex.com/company/new-relic/incidents/w30032mg77t8)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/w30032mg77t8 · Markdown: https://rewindex.com/company/new-relic/incidents/w30032mg77t8.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/w30032mg77t8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:28.204Z