CompaniesJiraMonthly reportsSeptember 2024
Jira in September 2024: incidents, uptime and changes
Vendor-reported outage time 32 h 10 min, incident time 2.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4 · Minor 5 · No impact listed 4
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users are experiencing reCaptcha errors while signing up | Critical | 1.3 h | resolved | 09-12 | |
| Issue creation failure | Major | 18 h | resolved | 09-12 | |
| Missing Automation Rules | Major | 9.1 h | resolved | 09-12 | |
| Left navigation panel is not visible in the JIRA issue view | Major | 2.1 h | resolved | 09-19 | |
| Server to Cloud and Cloud to Cloud migrations are not progressing for US-East customers | Major | 26 h | resolved | 09-30 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Notification Delays | No impact listed | 0 min | resolved | 09-10 | |
| Jira customers won't be able to install apps from pages other than embedded marketplace. | Minor | 1.9 h | resolved | 09-11 | |
| Replies to JSM and Jira email notifications are creating new Issues instead of adding as Comments | No impact listed | 3.3 h | resolved | 09-11 | |
| Performance issues with Jira | Minor | 5.0 h | resolved | 09-16 | |
| Reports of slowdown in Jira | Minor | 4.1 h | resolved | 09-16 | |
| Errors reported for Jira. | No impact listed | 1.3 h | resolved | 09-18 | |
| Users with Create Issue permission are unable to create tickets | Minor | 8.2 h | resolved | 09-24 | |
| Jira workflow provisioning is slower for some customers | Minor | 2.5 h | resolved | 09-25 | |
| Some users are unable to move to specific status in Jira using Safari browser | No impact listed | 5.3 h | resolved | 09-30 |
Cite this
Jira posted 14 status incidents in September 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Jira in September 2024
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/2024/09