# Jira in September 2024: incidents, uptime and changes

> Jira in September 2024: 14 incidents on its status page (5 major or critical), 95.53% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2024/09
Last updated: 2024-10-01T14:55:00Z

- Incidents posted: 14 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4, minor 5, none 4
- Uptime (vendor-reported): 95.53% free of major/critical incidents, 92.52% free of any incident; outage time 32 h 10 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2024](https://rewindex.com/company/jira/2024/08.md) · Next: [October 2024](https://rewindex.com/company/jira/2024/10.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are experiencing reCaptcha errors while signing up](https://rewindex.com/company/jira/incidents/nlcd7zyblkkv.md) | critical | 2024-09-12 02:08 UTC | 2024-09-12 03:28 UTC | 1.3 h | resolved |
| [Issue creation failure](https://rewindex.com/company/jira/incidents/v5jkxyxqdqq5.md) | major | 2024-09-12 05:51 UTC | 2024-09-12 23:51 UTC | 18 h | resolved |
| [Missing Automation Rules](https://rewindex.com/company/jira/incidents/tys7fdqnxk6l.md) | major | 2024-09-12 12:25 UTC | 2024-09-12 21:28 UTC | 9.1 h | resolved |
| [Left navigation panel is not visible in the JIRA issue view](https://rewindex.com/company/jira/incidents/ktjsk8b8qgbd.md) | major | 2024-09-19 01:11 UTC | 2024-09-19 03:18 UTC | 2.1 h | resolved |
| [Server to Cloud and Cloud to Cloud migrations are not progressing for US-East customers](https://rewindex.com/company/jira/incidents/3zypprm2ktfl.md) | major | 2024-09-30 13:17 UTC | 2024-10-01 14:55 UTC | 26 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Notification Delays](https://rewindex.com/company/jira/incidents/bycyx4xqlj63.md) | none | 2024-09-10 13:26 UTC | 2024-09-10 13:26 UTC | 0 min | resolved |
| [Jira customers won't be able to install apps from pages other than embedded marketplace.](https://rewindex.com/company/jira/incidents/ss4b9g5h9bk9.md) | minor | 2024-09-11 06:59 UTC | 2024-09-11 08:51 UTC | 1.9 h | resolved |
| [Replies to JSM and Jira email notifications are creating new Issues instead of adding as Comments](https://rewindex.com/company/jira/incidents/3rx7n7lycn1j.md) | none | 2024-09-11 12:15 UTC | 2024-09-11 15:30 UTC | 3.3 h | resolved |
| [Users are experiencing reCaptcha errors while signing up](https://rewindex.com/company/jira/incidents/nlcd7zyblkkv.md) | critical | 2024-09-12 02:08 UTC | 2024-09-12 03:28 UTC | 1.3 h | resolved |
| [Issue creation failure](https://rewindex.com/company/jira/incidents/v5jkxyxqdqq5.md) | major | 2024-09-12 05:51 UTC | 2024-09-12 23:51 UTC | 18 h | resolved |
| [Missing Automation Rules](https://rewindex.com/company/jira/incidents/tys7fdqnxk6l.md) | major | 2024-09-12 12:25 UTC | 2024-09-12 21:28 UTC | 9.1 h | resolved |
| [Performance issues with Jira](https://rewindex.com/company/jira/incidents/1xl17pwy2vlm.md) | minor | 2024-09-16 09:37 UTC | 2024-09-16 14:38 UTC | 5.0 h | resolved |
| [Reports of slowdown in Jira](https://rewindex.com/company/jira/incidents/f3njwpm2bs99.md) | minor | 2024-09-16 21:52 UTC | 2024-09-17 02:00 UTC | 4.1 h | resolved |
| [Errors reported for Jira.](https://rewindex.com/company/jira/incidents/8sq78ps3twl8.md) | none | 2024-09-18 15:02 UTC | 2024-09-18 16:18 UTC | 1.3 h | resolved |
| [Left navigation panel is not visible in the JIRA issue view](https://rewindex.com/company/jira/incidents/ktjsk8b8qgbd.md) | major | 2024-09-19 01:11 UTC | 2024-09-19 03:18 UTC | 2.1 h | resolved |
| [Users with Create Issue permission are unable to create tickets](https://rewindex.com/company/jira/incidents/dmkhldfgnzyx.md) | minor | 2024-09-24 14:51 UTC | 2024-09-24 23:03 UTC | 8.2 h | resolved |
| [Jira workflow provisioning is slower for some customers](https://rewindex.com/company/jira/incidents/fcwg62qcy5p7.md) | minor | 2024-09-25 17:25 UTC | 2024-09-25 19:53 UTC | 2.5 h | resolved |
| [Some users are unable to move to specific status in Jira using Safari browser](https://rewindex.com/company/jira/incidents/jt6p7bknm2hy.md) | none | 2024-09-30 11:55 UTC | 2024-09-30 17:15 UTC | 5.3 h | resolved |
| [Server to Cloud and Cloud to Cloud migrations are not progressing for US-East customers](https://rewindex.com/company/jira/incidents/3zypprm2ktfl.md) | major | 2024-09-30 13:17 UTC | 2024-10-01 14:55 UTC | 26 h | resolved |

## Cite this

Jira posted 14 status incidents in September 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2024/09
- Citation: Jira, “Jira in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2024/09 (CC BY 4.0).
- Markdown link: `[Jira: Jira in September 2024 (2024-09-01)](https://rewindex.com/company/jira/2024/09)`


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Canonical: https://rewindex.com/company/jira/2024/09 · Markdown: https://rewindex.com/company/jira/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:45.976Z