Outages by daySeptember 24, 2024

Outages on September 24, 2024

UTC day 2024-09-24 (Sep 24, 2024, 00:00 to Sep 24, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

58incidents started

18labelled major or critical

41vendors with a new incident

15still open from earlier days

By vendor label: Critical 6 · Major 12 · Minor 32 · No impact listed 8 · 28 maintenance

Incidents started this day 58

Vendor	Incident	Impact	Started	Resolved	Status
Lattice	Service Outage	Critical	03:55	04:10 (15 min)	resolved
Maven Central	search.maven.org is down	Critical	08:18	12:22 (4.1 h)	resolved
Wise	Global outage for Wise services	Critical	09:07	09:07 (0 min)	resolved
Maven Central	search.maven.org is down	Critical	12:39	12:52 (13 min)	resolved
Keeper	Keeper API website load time and API errors in US region	Critical	13:43	14:43 (1.0 h)	postmortem
Jupyter (Anaconda)	Authenticated users receiving a 500 error	Critical	16:09	16:49 (40 min)	resolved
1Password	Events Data Unavailable through Events API and Admin Console Reporting in 1Password.com	Major	00:07	Sep 25, 2024, 18:08 (42 h)	resolved
Sentry	US Region Application Failures	Major	11:14	13:30 (2.3 h)	resolved
Optimizely	Availability site alerts with Search & Navigation [FIND] EMEA23	Major	12:22	19:10 (6.8 h)	resolved
Make	Delays on scenario execution	Major	13:25	Sep 25, 2024, 11:14 (22 h)	resolved
Grafana Cloud	Grafana Cloud Partial Outage	Major	14:16	16:04 (1.8 h)	resolved
Vanta	When using Connectors Integrations, the People Page will fail to load.	Major	15:35	20:33 (5.0 h)	resolved
Anthropic	Partial Outage on 3.5 Sonnet	Major	15:36	18:50 (3.2 h)	resolved
Claude	Partial Outage on 3.5 Sonnet	Major	15:36	18:50 (3.2 h)	resolved
Vanta	Issue loading Starter guide and Policies page	Major	17:01	19:08 (2.1 h)	resolved
Opsgenie	Reported issues with OEC functionality	Major	19:55	20:54 (59 min)	resolved
GitHub Copilot	Incident with Codespaces start and creation	Major	20:54	21:04 (10 min)	resolved
GitHub	Incident with Codespaces start and creation	Major	20:54	21:04 (10 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-zh) is down	Minor	00:00	01:01 (1.0 h)	resolved
Akamai	Edge Delivery issues in India	Minor	00:02	20:51 (21 h)	resolved
Sinch	Delivery Issue Brazil - TIM	Minor	00:19	Sep 25, 2024, 11:39 (35 h)	resolved
Vonage	Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	00:31	07:05 (6.6 h)	resolved
Elastic Cloud	Delays in Billing Usage	Minor	01:25	03:45 (2.3 h)	resolved
Anthropic	Elevated errors and latency on the Anthropic API	Minor	01:53	03:41 (1.8 h)	resolved
Claude	Elevated errors and latency on the Anthropic API	Minor	01:53	03:41 (1.8 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Philippines	Minor	02:13	08:39 (6.4 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	03:20	03:25 (5 min)	resolved
Jina AI	High Model Latency	Minor	06:55	07:05 (10 min)	resolved
Retell AI	TTS provider openai is down	Minor	10:43	10:45 (2 min)	resolved
Bunny.net	Degraded Optimizer performance	Minor	11:02	14:34 (3.5 h)	resolved
Iterable	Data Ingestion Delay on c14	Minor	13:34	15:48 (2.2 h)	resolved
Jira	Users with Create Issue permission are unable to create tickets	Minor	14:51	23:03 (8.2 h)	resolved
Hootsuite	Issues with Heyday AI in Inbox 2.0	Minor	14:54	17:41 (2.8 h)	resolved
Snyk	App.snyk.io users unable to log in via Docker ID	Minor	16:11	20:15 (4.1 h)	resolved
Jina AI	High Model Latency	Minor	16:25	16:30 (5 min)	resolved
Jina AI	High Model Latency	Minor	16:30	16:35 (5 min)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	16:32	16:37 (5 min)	resolved
Twilio	Help Center Assistant and Intelligent Discovery Assistant Issues	Minor	16:57	21:24 (4.5 h)	resolved
Ably	Inaccurate day and month stats aggregates since 8th September	Minor	17:35	Sep 25, 2024, 18:49 (25 h)	resolved
Smartsheet	Investigating errors in Smartsheet	Minor	17:39	20:06 (2.5 h)	resolved
Jina AI	High Model Latency	Minor	17:45	17:50 (5 min)	resolved
Confluence	Multiple reports of the cookie acceptance banner reappearing	Minor	18:28	19:33 (1.1 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Uganda	Minor	18:58	22:24 (3.4 h)	resolved
Jina AI	High Model Latency	Minor	19:05	19:10 (5 min)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	19:18	Sep 25, 2024, 04:39 (9.3 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	20:49	Sep 26, 2024, 01:33 (29 h)	resolved
Twilio	SMS Delivery Delays to Glo Network in Nigeria	Minor	21:19	Sep 25, 2024, 16:30 (19 h)	resolved
npm	Issue with publishing packages	Minor	22:49	Sep 25, 2024, 00:37 (1.8 h)	resolved
Anthropic	Claude 1.0, 1.1, and 1.2 Outage	Minor	23:11	23:26 (15 min)	resolved
Claude	Claude 1.0, 1.1, and 1.2 Outage	Minor	23:11	23:26 (15 min)	resolved
Linode (Akamai)	Connectivity Issue - IN-MAA	No impact listed	00:12	20:52 (21 h)	resolved
Contentful	Introspection queries in Graph-API returned stale content for some customers	No impact listed	13:00	13:00 (0 min)	resolved
Hootsuite	TikTok Authentication Issues	No impact listed	13:00	13:00 (0 min)	resolved
Bandwidth	Delays - TN Option Orders	No impact listed	13:49	21:27 (7.6 h)	resolved
Confluent	CCloud UI is down	No impact listed	14:17	14:44 (27 min)	resolved
LaunchDarkly	Investigating - Service Interruption for some customers	No impact listed	14:44	20:20 (5.6 h)	resolved
Discord	Increased API Latency	No impact listed	15:01	15:36 (35 min)	resolved
Greenhouse	Partial Service Disruption	No impact listed	19:28	20:27 (59 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Hootsuite	Issues replying to Facebook nested comments in Inbox 2.0	Major	Sep 20, 2024, 18:53	Oct 3, 2024, 13:44 (13 d)	resolved
Pinecone	[Serverless] [GCP] [europe-west4] Increase in internal errors (500)	Major	Sep 22, 2024, 18:20	11:57 (42 h)	resolved
Plivo	Delivery delay on Inbound/Outbound SMS and MMS towards US and Canada phone numbers	Minor	Sep 17, 2024, 15:35	Oct 19, 2024, 03:02 (31 d)	resolved
Semgrep	Inconsistent behavior of Supply Chain rule updates, some advisories since August 1st may be missing	Minor	Sep 17, 2024, 19:39	22:50 (7 d)	resolved
Vonage	Service Issue with WhatsApp Business Manager Platform	Minor	Sep 19, 2024, 13:31	09:06 (5 d)	resolved
Crusoe	Degraded network performance in us-southcentral1	Minor	Sep 19, 2024, 17:22	Sep 27, 2024, 15:46 (8 d)	resolved
Vonage	SMS Messaging Issue	Minor	Sep 22, 2024, 05:18	Oct 3, 2024, 15:31 (11 d)	resolved
Twilio	SMS Delivery Delays to Seatel Network in Cambodia	Minor	Sep 22, 2024, 15:07	17:39 (2 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes	Minor	Sep 23, 2024, 18:06	01:16 (7.2 h)	resolved
Twilio	Error with Onboarding Phone Numbers for Branded Calling	Minor	Sep 23, 2024, 21:00	01:05 (4.1 h)	resolved
Twilio	SMS Delivery Failures to the Philippines Via Subset of Longcodes	Minor	Sep 23, 2024, 21:10	01:01 (3.9 h)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	Sep 23, 2024, 21:59	07:09 (9.2 h)	resolved
Vonage	Brazil SMS - Degradation affecting Claro Brazil	Minor	Sep 23, 2024, 22:18	05:56 (7.6 h)	resolved
Twilio	SMS Delivery Delays to Claro Network in Brazil	Minor	Sep 23, 2024, 22:20	02:38 (4.3 h)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	No impact listed	Sep 23, 2024, 23:36	Sep 28, 2024, 01:18 (4 d)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox	[Scheduled] Scheduled Maintenance	Maintenance	00:30	01:00 (30 min)	resolved
Vonage	[Scheduled] Video and Voice Inspector Tools Planned Maintenance	Maintenance	02:00	05:00 (3.0 h)	resolved
Vonage	[Scheduled] Guatemala SMS - Planned maintenance affecting Tigo	Maintenance	03:30	05:30 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance -MX AT&T	Maintenance	04:00	10:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS network	Maintenance	04:30	08:30 (4.0 h)	resolved
Twilio	[Scheduled] Austria, United Kingdom and Italy Account Security Carriers Partners Maintenance - Drei, Three and Wind Tre	Maintenance	04:31	06:30 (2.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	05:00	13:02 (8.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - ICA Banken	Maintenance	05:00	06:00 (1.0 h)	resolved
Twilio	[Scheduled] Programmable Wireless Carrier Maintenance	Maintenance	05:01	14:01 (9.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Partner Maintenance	Maintenance	05:01	13:01 (8.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Server	Maintenance	05:01	09:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11263	Maintenance	06:00	10:01 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - CA2 Site	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTN	Maintenance	07:30	08:30 (1.0 h)	resolved
Scaleway	[Scheduled] [Serverless Functions/Containers] [All regions] Infrastructure maintenance	Maintenance	12:00	15:00 (3.0 h)	resolved
Wasabi	[Scheduled] Scheduled Maintenance Activity Advisory for EU-CENTRAL-1	Maintenance	12:00	20:00 (8.0 h)	resolved
DigitalOcean	[Scheduled] BLR1 Network Maintenance	Maintenance	12:30	15:30 (3.0 h)	resolved
Twilio	[Scheduled] Programmable Wireless Carrier Maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Service Partner Maintenance	Maintenance	15:00	Sep 25, 2024, 08:00 (17 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	19:30	21:00 (1.5 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting 3UK	Maintenance	19:30	21:00 (1.5 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon	Maintenance	20:00	Sep 25, 2024, 00:00 (4.0 h)	resolved
Optimizely	[Scheduled] Optimizely Experimentation - Database Maintenance	Maintenance	20:45	not resolved	unknown
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:01	Sep 25, 2024, 01:00 (4.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - O2 UK	Maintenance	21:30	Sep 25, 2024, 05:01 (7.5 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	22:00	Sep 25, 2024, 00:30 (2.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lattice, Maven Central, Wise, Keeper, Jupyter (Anaconda), 1Password, Sentry, Optimizely, Make, Grafana Cloud, Vanta, Anthropic.

Cite this

58 vendor-reported incidents started on 2024-09-24 (UTC) across 41 vendors, 18 labelled major or critical by the vendor.

Title: Outages on September 24, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-09-24 00:00 UTC
URL: https://rewindex.com/outages/2024-09-24

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