Companies / Iterable / incidents

Iterable: Data Ingestion Delay on c14

Affected components: Cluster 14 - List UploadsList UploadsCluster 14 - User UpdatesUser Updates

Timeline of updates

1. investigating2024-09-24 13:34 UTC

   We are experiencing data ingestion delays on c14, affecting bulk updates, list uploads, and custom events. However, no data is being dropped.

2. monitoring2024-09-24 15:08 UTC

   Engineering has put in the recovery steps, and are seeing ingestion begin to catch-up. Customers might still see some slight delays while we fully recover. We will update next when ingestion has completely caught up.

3. resolved2024-09-24 15:48 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON