# Iterable: Data Ingestion Delay on c14

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-24 13:34 UTC · Resolved: 2024-09-24 15:48 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: Cluster 14 - List Uploads, List Uploads, Cluster 14 - User Updates, User Updates
- [Vendor status page: https://stspg.io/ltng6t0rgy71](https://stspg.io/ltng6t0rgy71)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **investigating** 2024-09-24 13:34 UTC: We are experiencing data ingestion delays on c14, affecting bulk updates, list uploads, and custom events. However, no data is being dropped.
- **monitoring** 2024-09-24 15:08 UTC: Engineering has put in the recovery steps, and are seeing ingestion begin to catch-up. Customers might still see some slight delays while we fully recover. We will update next when ingestion has completely caught up.
- **resolved** 2024-09-24 15:48 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/iterable/incidents/10ljx7999hmn · Markdown: https://rewindex.com/company/iterable/incidents/10ljx7999hmn.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/10ljx7999hmn · Generated 2026-10-18T12:32:34.409Z