CompaniesClaudeMonthly reportsSeptember 2024
Claude in September 2024: incidents, uptime and changes
Vendor-reported outage time 37 h 9 min, incident time 2.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 9 · Minor 8 · No impact listed 1
Major and critical incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated errors across Claude models | Critical | 17 min | resolved | 09-11 | |
| Internal server error on Claude.ai | Critical | 12 min | resolved | 09-12 | |
| Elevated API errors on Claude 3.5 Sonnet and 3 Opus | Major | 1.6 h | resolved | 09-01 | |
| Elevated errors on Claude 3.5 Sonnet and 3 Opus | Major | 15 h | resolved | 09-02 | |
| Elevated errors on Claude 3.5 Sonnet | Major | 8.8 h | resolved | 09-04 | |
| High number of errors for API and Claude.ai | Major | 3.4 h | resolved | 09-05 | |
| Elevated errors on the API and other surfaces | Major | 35 min | resolved | 09-10 | |
| Elevated errors on Claude.ai, Console, and the Anthropic API | Major | 12 min | resolved | 09-12 | |
| Elevated errors on Claude 3.5 Sonnet | Major | 36 min | resolved | 09-16 | |
| Claude 3 Opus elevated errors | Major | 3.0 h | resolved | 09-20 | |
| Partial Outage on 3.5 Sonnet | Major | 3.2 h | resolved | 09-24 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated API errors on Claude 3.5 Sonnet and 3 Opus | Minor | 6.2 h | resolved | 09-01 | |
| Elevated API errors on Claude 3.5 Sonnet | Minor | 50 min | resolved | 09-04 | |
| Truncated responses in the Anthropic Console | Minor | 13 min | resolved | 09-17 | |
| 3.5-Sonnet Partial Outage | No impact listed | 0 min | resolved | 09-19 | |
| Login issues with magic links | Minor | 1.4 h | resolved | 09-19 | |
| Elevated Errors on Claude 3.5 Sonnet | Minor | 5.3 h | resolved | 09-23 | |
| Elevated errors and latency on the Anthropic API | Minor | 1.8 h | resolved | 09-24 | |
| Claude 1.0, 1.1, and 1.2 Outage | Minor | 15 min | resolved | 09-24 | |
| Elevated Errors on Claude 3.5 Sonnet | Minor | 3.5 h | resolved | 09-25 |
Cite this
Claude posted 20 status incidents in September 2024 (11 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Claude in September 2024
- Vendor
- Claude
- Date
- URL
- https://rewindex.com/company/claude/2024/09