Outages by daySeptember 5, 2024

Outages on September 5, 2024

UTC day 2024-09-05 (Sep 5, 2024, 00:00 to Sep 5, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

49incidents started

8labelled major or critical

24vendors with a new incident

17still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 33 · No impact listed 8 · 23 maintenance

Incidents started this day 49

Vendor	Incident	Impact	Started	Resolved	Status
MessageBird (Bird)	Failure of pages to load in Web UI	Critical	18:30	20:18 (1.8 h)	resolved
Bitbucket	Bitbucket Webhooks and Pipelines on push and pull request not being triggered	Major	02:19	04:23 (2.0 h)	resolved
Elastic Cloud	AWS Deployments configured with BYOK are currently unavailable	Major	03:03	Sep 6, 2024, 07:50 (29 h)	resolved
Gorgias	AI Agent not processing tickets	Major	14:56	15:10 (14 min)	resolved
RudderStack	Ingestion failure for a subset of webhook source events	Major	15:00	15:30 (31 min)	resolved
Anthropic	High number of errors for API and Claude.ai	Major	17:32	20:58 (3.4 h)	resolved
Claude	High number of errors for API and Claude.ai	Major	17:32	20:58 (3.4 h)	resolved
Optimizely	Visitor Intelligence issue in the EMEA Region	Major	17:42	Sep 6, 2024, 19:42 (26 h)	resolved
Jina AI	High Model Latency	Minor	00:20	00:25 (5 min)	resolved
Jina AI	High Model Latency	Minor	00:40	00:45 (5 min)	resolved
Jina AI	High Model Latency	Minor	01:05	01:10 (5 min)	resolved
Jina AI	High Model Latency	Minor	05:30	05:35 (5 min)	resolved
Jina AI	High Model Latency	Minor	05:45	05:50 (5 min)	resolved
Jina AI	High Model Latency	Minor	06:35	06:40 (5 min)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Denmark Phone Numbers	Minor	06:39	09:00 (2.4 h)	resolved
Jina AI	High Model Latency	Minor	07:00	07:05 (5 min)	resolved
Twilio	Port out Requests Cancelled Due to an Internal Action	Minor	07:02	19:45 (13 h)	resolved
Chargebee	Adyen Service Degradation	Minor	07:02	11:52 (4.8 h)	resolved
Twilio	SMS Delivery Failures to and from Multiple Networks in Mexico via Subset of Domestic Longcodes	Minor	07:10	11:46 (4.6 h)	resolved
Jina AI	High Model Latency	Minor	07:45	07:50 (5 min)	resolved
Jina AI	High Model Latency	Minor	08:20	08:25 (5 min)	resolved
Snyk	Recurring Tests Delayed affecting app.snyk.io	Minor	08:20	15:09 (6.8 h)	resolved
Jina AI	High Model Latency	Minor	08:31	08:35 (4 min)	resolved
Optimizely	Digital Experience Platform (DXP) - North Europe	Minor	08:42	Sep 6, 2024, 15:40 (31 h)	resolved
Jina AI	High Model Latency	Minor	08:50	08:55 (5 min)	resolved
Jina AI	High Model Latency	Minor	09:35	09:40 (5 min)	resolved
Jina AI	High Model Latency	Minor	11:25	11:30 (5 min)	resolved
Jina AI	High Model Latency	Minor	14:00	14:05 (5 min)	resolved
Webflow	Reports of issues when loading Webflow.com, Dashboard and Designer for some customers	Minor	14:19	16:02 (1.7 h)	resolved
Sinch	Delivery Issue US - Google Voice	Minor	14:27	16:03 (1.6 h)	resolved
Twilio	SMS Delivery Delays To Google Voice Network In US Over A Subset Of Short Codes	Minor	14:34	19:42 (5.1 h)	resolved
Twilio	SMS Delivery Issues in Countries Requiring Sender-Id Pre-Registration	Minor	14:55	20:57 (6.0 h)	resolved
Maven Central	Search results are out of date	Minor	15:01	Sep 6, 2024, 13:00 (22 h)	resolved
GitHub Copilot	Disruption with some GitHub services	Minor	15:55	17:24 (1.5 h)	resolved
GitHub	Disruption with some GitHub services	Minor	15:55	17:24 (1.5 h)	resolved
Twilio	SMS Delivery Delays to ICE Network in Norway	Minor	16:13	19:20 (3.1 h)	resolved
Twilio	HTTP 502 Errors When a Webhook Is Called From Twilio	Minor	18:20	18:46 (26 min)	resolved
Census	Increased Sync Failure Rate	Minor	18:56	20:00 (1.1 h)	resolved
Twilio	SMS Delivery Delays to AT&T Network in Mexico	Minor	19:39	23:06 (3.5 h)	resolved
Vonage	Mexico SMS - Degradation towards AT&T Mexico	Minor	20:26	22:24 (2.0 h)	resolved
Twilio	SMS Delivery Delays To A Subset of Twilio Phone Numbers In Australia and MMS Delivery Delays To and From Australia Handset	Minor	22:06	Sep 6, 2024, 04:45 (6.7 h)	resolved
Bandwidth	Notification Delays for API	No impact listed	00:30	00:30 (0 min)	resolved
Make	Login Issue for Production Zones Web Interface	No impact listed	12:00	13:26 (1.4 h)	resolved
Bandwidth	Messaging Insights - 404 page	No impact listed	19:14	22:22 (3.1 h)	resolved
Bandwidth	Bandwidth US Network Impairment - 10DLC MMS Delays	No impact listed	19:26	21:14 (1.8 h)	resolved
Vonage	Issue with Video reporting data	No impact listed	19:55	20:18 (23 min)	resolved
Discord	Increased API Latency	No impact listed	21:57	22:26 (29 min)	resolved
Akamai	Edge Delivery Issues	No impact listed	23:26	Sep 6, 2024, 05:16 (5.8 h)	resolved
Linode (Akamai)	Connectivity Issue - All Regions	No impact listed	23:31	Sep 11, 2024, 07:51 (5 d)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Global: Xero - Some customers may be experiencing slowness across Xero	Major	Sep 4, 2024, 22:10	01:26 (3.3 h)	resolved
Optimizely	Configured Commerce - Degradation of sandbox environments in US region	Minor	Aug 30, 2024, 15:05	Sep 23, 2024, 13:29 (24 d)	resolved
Snyk	Daily Recurring Tests Delayed affecting app.eu.snyk.io	Minor	Sep 3, 2024, 08:43	15:08 (2 d)	resolved
Twilio	SMS Delivery Delays to Dish Network in the US for a Subset of Short Codes and Twilio Toll-Free Numbers	Minor	Sep 4, 2024, 07:31	Sep 17, 2024, 22:22 (14 d)	resolved
Twilio	Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel	Minor	Sep 4, 2024, 13:18	Sep 11, 2024, 11:58 (7 d)	resolved
Vonage	Issue with receiving invoice/payment emails	Minor	Sep 4, 2024, 13:52	09:47 (20 h)	resolved
Sinch	10DLC Provisioning delays	Minor	Sep 4, 2024, 14:04	Sep 9, 2024, 09:10 (5 d)	resolved
Scaleway	[AMS] - AMS container registry pull/push may fail for some requests	Minor	Sep 4, 2024, 18:02	Sep 20, 2024, 14:45 (16 d)	resolved
Twilio	SMS Delivery Delays to RighTel Network in Iran	Minor	Sep 4, 2024, 18:04	00:50 (6.8 h)	resolved
Vonage	Service Issue in Video API Platform	Minor	Sep 4, 2024, 19:01	00:17 (5.3 h)	resolved
SurveyMonkey	Audience Panel Impacted	Minor	Sep 4, 2024, 20:43	18:00 (21 h)	resolved
Vonage	Brazil SMS - Delivery Degradation affecting Oi Network	Minor	Sep 4, 2024, 22:06	02:47 (4.7 h)	resolved
Twilio	Account Security API Error To Canada	Minor	Sep 4, 2024, 22:17	02:45 (4.5 h)	resolved
Travis CI	DPLv2 dependency update causes DPLv2 deployments to fail	No impact listed	Aug 29, 2024, 14:07	Sep 23, 2024, 08:42 (25 d)	resolved
Matillion	Hub Billing: Customers intermittently unable to report on credit usage	No impact listed	Sep 3, 2024, 13:31	Sep 17, 2024, 13:25 (14 d)	resolved
Linode (Akamai)	Connectivity Issue - Linode Cloud Community Login Portal	No impact listed	Sep 3, 2024, 23:42	Sep 13, 2024, 18:36 (10 d)	resolved
Snyk	Issues Reporting Incorrect Status Displayed	No impact listed	Sep 4, 2024, 17:55	07:14 (13 h)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] [eu-iceland1] - Planned Network Maintenance	Maintenance	00:00	03:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] Iran SMS - Planned maintenance affects all networks	Maintenance	03:01	05:01 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-mobile	Maintenance	03:30	12:00 (8.5 h)	resolved
Vonage	[Scheduled] USA SMS - Scheduled Maintenance affecting T-Mobile	Maintenance	03:30	11:00 (7.5 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	04:01	14:00 (10.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	12:00 (7.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Server	Maintenance	05:00	06:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbers	Maintenance	06:00	10:50 (4.8 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Movistar	Maintenance	06:01	12:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| 3rd party Network Maintenance \| Ref Number# NA	Maintenance	06:30	09:30 (3.0 h)	resolved
Optimizely	[Scheduled] Optimizely Experimentation - CDN Minimal required TLS increase	Maintenance	08:00	09:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region	Maintenance	14:00	15:59 (2.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Maintenance affecting Canada Telus	Maintenance	14:30	22:00 (7.5 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile, TuneTalk and Unifi	Maintenance	16:00	22:00 (6.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting sms for U-Mobile, Tune Talk and Webe	Maintenance	16:00	22:00 (6.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the APAC Voice Server	Maintenance	16:01	17:00 (59 min)	resolved
Twilio	[Scheduled] Important Notice: Messaging Restrictions During Russian Regional and Municipal Elections	Maintenance	21:00	Sep 8, 2024, 21:00 (3 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: MessageBird (Bird), Bitbucket, Elastic Cloud, Gorgias, RudderStack, Anthropic, Claude, Optimizely, Jina AI, Twilio, Chargebee, Snyk.

Cite this

49 vendor-reported incidents started on 2024-09-05 (UTC) across 24 vendors, 8 labelled major or critical by the vendor.

Title: Outages on September 5, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-09-05 00:00 UTC
URL: https://rewindex.com/outages/2024-09-05

All days Outage events Markdown