Companies / data

RudderStack

rudderstack.comStatus page: status.rudderstack.comNow: operational since 2026-10-17
74incidents since 2022-06-10
29major or critical
4in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Critical incident: Data Ingestion Issue in the EU region
RudderStack reported a critical Data Ingestion issue in the EU region from 2026-09-29 21:57 UTC to 2026-09-29 22:58 UTC, lasting 1 h 1 min. A fix was implemented at 09-29 22:39 UTC, and the incident was resolved; no cause was stated.
Major incident
Major incident: Live Events feature is currently unavailable
RudderStack’s Live Events feature in the Web Application was unavailable in a major-impact incident from 2026-06-30 17:08 UTC to 2026-06-30 18:44 UTC, lasting 1 h 36 min. Data ingestion was not affected; the incident was resolved, with no cause or fix specified.
Major incident
Major incident: Instability Issue on RudderStack Control Plane on US, EU and IN region
RudderStack reported a major Control Plane instability incident in US, EU and IN, increasing event delivery latency across customers; ingestion was unaffected. It started at 2026-06-17 12:45 UTC and resolved at 2026-06-17 13:14 UTC, lasting 28 min. RudderStack identified the issue and monitored the system but stated no specific cause or fix.
Major incident
Critical incident: Event ingestion issue for Starter and Growth customers in US
RudderStack reported a critical US event ingestion outage affecting Starter and Growth customers; Enterprise customers were not affected. It started at 2026-05-08 03:44 UTC and was resolved at 2026-05-08 04:02 UTC, with a computed duration of 17 min. RudderStack attributed the disruption to an AWS load balancer issue affecting its ingestion layer.
Major incident
Critical incident: Event ingestion issue for Starter and Growth customers in US
RudderStack reported a critical US event ingestion outage affecting Starter and Growth customers; Enterprise customers were not affected. It ran from 2026-05-08 02:47 UTC to 2026-05-08 03:02 UTC (15 min). RudderStack attributed the disruption to an AWS load balancer issue and reported resolution.
Major incident
Major incident: Ingestion got affected for customers on starter and growth tier in US and EU regions.
RudderStack reported a major ingestion outage affecting Starter and Growth customers in US and EU regions, starting 2026-04-13 06:31 UTC, with a computed duration of 0 min. The resolved update separately states impact from 06:31 AM to 06:50 AM UTC and attributes dropped traffic to changes in a request routing service; the issue was identified and resolved.
Major incident
Major incident: Ingestion and user transformation timeout issues affecting a subset of the EU customersMajor incident
Major incident: Control Plane & Activation API DisruptionMajor incident
Critical incident: Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.Major incident
Major incident: Ingestion was affected for customers on Enterprise tier in US region.Major incident

Full RudderStack change timeline, with diffs →

Status incident history

RudderStack status incidents per year
05101520↑ incidents20222023202420252026122121821
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
202211
2023226
2024129
2025186
2026217
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10none1
2023-11major1
2023-11minor1
2023-12major3
2023-12none2
2024-02critical1
2024-02major1
2024-02minor1
2024-05major1
2024-05none1
2024-07major1
2024-07none1
2024-09critical1
2024-09major1
2024-10major1
2024-12major2
2025-02major1
2025-02minor1
2025-03major1
2025-05minor1
2025-05none1
2025-06none1
2025-07none1
2025-08none2
2025-10major1
2025-10minor3
2025-10none1
2025-11critical1
2025-11major1
2025-12major1
2025-12minor1
2026-01major1
2026-01none1
2026-03none3
2026-04major1
2026-04minor1
2026-05critical2
2026-05minor1
2026-06major2
2026-07minor5
2026-07none1
2026-08minor1
2026-09critical1
2026-09minor1

Silent edits

No silent edits or deletions detected for RudderStack yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Trust / security: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Trust / securitybaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricingrudderstack.com/pricing12026-10-172026-10-17none yet
Trust / securitywww.rudderstack.com/security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 74 of 74 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Data Ingestion Issue in the EU regioncritical1.0 h
Increased latency in US data processing pipelineminor35 min
Issue with Python Transformations in US and EUminor1.2 h
Processing delays for workspaces on the free tier in RudderStack cloudnone2.0 h
Degraded performance for Data Processing Pipeline in the EU regionminor12 min
Degraded performance from Control Plane services in the EU regionminor1.9 h
Delivery delays in US region due to incident with our cloud service providerminor1.9 h
Delivery delays in US region due to incident with our cloud service providerminor35 min
Investigating elevated delivery failures for some destinationsminor7.2 h
Live Events feature is currently unavailablemajor1.6 h
Instability Issue on RudderStack Control Plane on US, EU and IN regionmajor29 min
Event ingestion issue for Starter and Growth customers in UScritical18 min
Event ingestion issue for Starter and Growth customers in UScritical15 min
Delay in data processing pipeline in US regionminor2.4 h
Ingestion got affected for customers on starter and growth tier in US and EU regions.major0 min
Facebook Custom Destination Delivery Failureminor0 min
Errors for Public APIs and Activation APIs across All Regionsnone0 min
Delays in processing and delivery for Starter and Growth customers in the US regionnone2.2 h
Facebook Marketing destination disruptionsnone8.5 h
Ingestion and user transformation timeout issues affecting a subset of the EU customersmajor51 min
RETL and Profiles syncs delayednone-191 min
Control Plane & Activation API Disruptionmajor34 min
Mailchimp integration delivery issues for free, starter and growth customers in USminor17 d
Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.critical7 min
Ingestion was affected for customers on Enterprise tier in US region.major1 min
Monitoring Potential Impact from Azure Outagenone6.8 h
Issue with Databricks Destination Deliveriesminor15 min
Issues with python transformations in US.major6.3 h
Destination deliveries delaysminor11 h
AWS Cloud Provider Outageminor-168 min
Partial delivery failures to TikTok destinationsnone8.5 h
Delivery failures to salesforce destinationsnone23 h
We're investigating reports of an issue with Google Ads API's.none11 h
Cloudflare and GCP outage causing delayed deliveries to affected cloud destinationsnone2.0 h
Incorrect Delivery for S3 and S3 Datalakeminor2.3 h
Ingestion failures for webhook sourcesnone50 min
Data loss of small percentage of warehouse events on free tiermajor1.0 h
Partial outage for some sourcesminor0 min
Google Ads offline conversion destination got impacted.major0 min
High rate of 5xx in ingestion of events for starter and growth tier in US regionmajor20 min
Incorrect MIME Type Headers for JavaScript SDK Plugin Artifactsmajor0 min
Ingestion got affected for customers on pro tier in EU region.major-47 min
Ingestion got affected for customers in US enterprise tiercritical1.5 h
Ingestion failure for a subset of webhook source eventsmajor31 min
Ingestion affected for starter and growth customers in EU regionnone1 min
Intercom destination got affected for all customer tiers.major1.5 h
Ingestion downtime for Shopify server side eventsnone26 min
Data Ingestion affected for starter and growth users in EU region for 11 minmajor50 min
Ingestion got affected for customers who are on enterprise.critical2.0 h
Public API got affected partially post upgrademajor1.2 h
Ingestion got affected for few enterprise customers in US.minor0 min
Ingestion got affected for enterprise customers in EU region.none0 min
Bing Ads Downtime: Track Events Impactedmajor0 min
Delivery failures to cloud destinations with OAuth authenticationmajor11 h
Delivery impacted for webhook destinationsnone0 min
Seeing Latencies for enterprise customers with python transformations.major2.4 h
Ingestion got affected partially for customers who are on starter, growth and pro planmajor1 min
rETL and ETL pipeline syncs got impacted for all customers.minor6 min
404 responses to ingestion requests on enterprise dataplanesnone0 min
Event tab in web application is experiencing issuesnone45 h
Ingestion got affected for customers who are on free tier plannone0 min
Brief Downtime for Growth Plan Customers (Resolved)none0 min
Ingestion got affected for customers who are in EU region.minor50 min
Event delivery got affected partially for device mode destinationsnone0 min
Incorrect routing of ETL events in destination tablesnone0 min
Performance degradation with warehouse syncs impacting free-tier customersminor8.6 h
Data processing delays for enterprise customersnone0 min
Ingestion affected for RudderStack cloud customersmajor18 h
Ingestion got affected for few enterprise customers in europe regionnone0 min
Ingestion got affected for customers who are on free plannone0 min
Customers who were using the beta feature of Device Mode Transformation experienced issues with data ingestion.none0 min
Live Events Not Workingnone0 min
Ingestion failures for AnonymousId/userId in eventmajor0 min
Configuration Backend Downtimemajor0 min