Companies / RudderStack / incidents

RudderStack: Ingestion got affected for customers who are on enterprise.

Impact: criticalStatus: resolvedStarted Resolved (2.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

RudderStack reported a critical outage affecting enterprise customers’ Data Ingestion (US), starting at 2024-02-23 23:33 UTC and lasting 1 h 59 min until resolution at 2024-02-24 01:32 UTC. A fix was rolled out at 02-24 00:52 UTC, followed by monitoring; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data Ingestion - Data Ingestion (US)Data Ingestion (US)

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    Fix has been rolled out and we are monitoring actively

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON