Changes / RudderStack / Ingestion got affected for customers who are on enterprise.

RudderStack: Critical incident: Ingestion got affected for customers who are on enterprise.

Summary

RudderStack reported a critical outage affecting enterprise customers’ Data Ingestion (US), starting at 2024-02-23 23:33 UTC and lasting 1 h 59 min until resolution at 2024-02-24 01:32 UTC. A fix was rolled out at 02-24 00:52 UTC, followed by monitoring; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 87%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Ingestion got affected for customers who are on enterprise.
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-02-23 23:33 UTC
AddedResolved time#5
Before: not present
After: 2024-02-24 01:32 UTC
AddedAffected components#6
Before: not present
After: Data Ingestion - Data Ingestion (US), Data Ingestion (US)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: Fix has been rolled out and we are monitoring actively
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Ingestion got affected for customers who are on enterprise. (this change)
RudderStack reported a critical outage affecting enterprise customers’ Data Ingestion (US), starting at 2024-02-23 23:33 UTC and lasting 1 h 59 min until resolution at 2024-02-24 01:32 UTC. A fix was rolled out at 02-24 00:52 UTC, followed by monitoring; no cause was stated.
Major incident

All RudderStack changes → · RudderStack profile · Markdown · JSON