# RudderStack: Ingestion got affected for customers who are on enterprise.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-02-23 23:33 UTC · Resolved: 2024-02-24 01:32 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: Data Ingestion - Data Ingestion (US), Data Ingestion (US)
- [Vendor status page: https://stspg.io/k84qk6cf7b57](https://stspg.io/k84qk6cf7b57)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Summary

RudderStack reported a critical outage affecting enterprise customers’ Data Ingestion (US), starting at 2024-02-23 23:33 UTC and lasting 1 h 59 min until resolution at 2024-02-24 01:32 UTC. A fix was rolled out at 02-24 00:52 UTC, followed by monitoring; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-02-23 23:33 UTC: We are currently investigating this issue.
- **monitoring** 2024-02-24 00:52 UTC: Fix has been rolled out and we are monitoring actively
- **resolved** 2024-02-24 01:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-02-23 23:33 UTC: [Critical incident: Ingestion got affected for customers who are on enterprise.](https://rewindex.com/change/iece8fc88811406.md)


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Canonical: https://rewindex.com/company/rudderstack/incidents/krfsd08gzhlx · Markdown: https://rewindex.com/company/rudderstack/incidents/krfsd08gzhlx.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/krfsd08gzhlx · Generated 2026-10-18T09:36:52.202Z