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RudderStack: Delay in data processing pipeline in US region

Affected components: Data Processing Pipeline - Data Processing Pipeline (US)Data Processing Pipeline (US)Warehouses

Timeline of updates

1. investigating2026-05-08 00:33 UTC

   We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.

2. investigating2026-05-08 00:43 UTC

   We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region.

3. investigating2026-05-08 01:04 UTC

   We are still investigating the issue.

4. investigating2026-05-08 01:31 UTC

   We are moving some workloads away from the problematic availability zone in AWS.

5. identified2026-05-08 01:51 UTC

   We are actively working on a solution to the issue.

6. identified2026-05-08 01:57 UTC

   We are continuing to work on a fix for this issue.

7. identified2026-05-08 02:12 UTC

   Enterprise customers are not affected by this issue. The team is working on the issue for Free, Starter and Growth customers.

8. monitoring2026-05-08 02:32 UTC

   Event processing has been resumed for Free, Starter and Growth customers, we are monitoring the pipeline's health.

9. resolved2026-05-08 02:57 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON