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RudderStack: Delivery delays in US region due to incident with our cloud service provider

MinorStatus: resolvedStarted Resolved (35 min)4 updatesstspg.io (opens in new tab)

Affected components: Data Processing Pipeline - Data Processing Pipeline (US)Data Processing Pipeline (US)Data Processing Pipeline - Data Processing Pipeline (IN)Data Processing Pipeline (IN)Data Processing Pipeline - Data Processing Pipeline (EU)Data Processing Pipeline (EU)Warehouses

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    We've identified event delivery delays across customers in the US region. The root cause is due to an outage from our cloud provider. Event ingestion has not been affected.

  3. monitoring

    We are observing an improvement on successufully API calls to our cloud provider, event delivery times are recovering back to realtime.

  4. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by RudderStack, started 2026-07-04 20:13 UTC, resolved after 35 min, 4 update(s).

Title
Delivery delays in US region due to incident with our cloud service provider
Vendor
RudderStack
Date
URL
https://rewindex.com/company/rudderstack/incidents/fsnxxwsj772w

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