RudderStack: Public API got affected partially post upgrade

Impact: majorStatus: resolvedStarted 2024-02-21 05:12 UTCResolved 2024-02-21 06:23 UTC (1.2 h)4 updatesSource: stspg.io

Summary

RudderStack reported a major incident involving partial Public API disruption after an upgrade and a web application outage; ingestion and delivery remained normal. It started at 2024-02-21 05:12 UTC and was resolved at 2024-02-21 06:23 UTC, lasting 1 h 10 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Web Application

Timeline of updates

investigating2024-02-21 05:12 UTC
We are currently investigating the issue.
investigating2024-02-21 05:59 UTC
We are still working on this. Currently, the web application is down. This doesn't affect ingestion and continues to be normal.
investigating2024-02-21 06:00 UTC
We are still working on this. Currently web application is down. This doesn't affect ingestion or delivery and continue to be normal
resolved2024-02-21 06:23 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Public API got affected partially post upgrade 2024-02-21 05:12 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON