Changes / RudderStack / Public API got affected partially post upgrade

RudderStack: Major incident: Public API got affected partially post upgrade

Summary

RudderStack reported a major incident involving partial Public API disruption after an upgrade and a web application outage; ingestion and delivery remained normal. It started at 2024-02-21 05:12 UTC and was resolved at 2024-02-21 06:23 UTC, lasting 1 h 10 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Public API got affected partially post upgrade
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-02-21 05:12 UTC
AddedResolved time#5
Before: not present
After: 2024-02-21 06:23 UTC
AddedAffected components#6
Before: not present
After: Web Application
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are still working on this. Currently, the web application is down. This doesn't affect ingestion and continues to be normal.
AddedUpdateinvestigating#9
Before: not present
After: We are still working on this. Currently web application is down. This doesn't affect ingestion or delivery and continue to be normal
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Public API got affected partially post upgrade (this change)
RudderStack reported a major incident involving partial Public API disruption after an upgrade and a web application outage; ingestion and delivery remained normal. It started at 2024-02-21 05:12 UTC and was resolved at 2024-02-21 06:23 UTC, lasting 1 h 10 min.
Major incident

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