RudderStack: Ingestion failure for a subset of webhook source events

Impact: majorStatus: resolvedStarted 2024-09-05 15:00 UTCResolved 2024-09-05 15:30 UTC (31 min)3 updatesSource: stspg.io

Summary

RudderStack reported a major ingestion failure affecting a subset of webhook source events in EU and US Data Ingestion. The incident started at 2024-09-05 15:00 UTC and was resolved at 2024-09-05 15:30 UTC, lasting 30 min; RudderStack identified the issue and reported implementing a fix, without specifying the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data Ingestion - Data Ingestion (EU)Data Ingestion (EU)Data Ingestion - Data Ingestion (US)Data Ingestion (US)

Timeline of updates

investigating2024-09-05 15:00 UTC
We are actively investigating this issue
identified2024-09-05 15:10 UTC
The issue has been identified and a fix is being implemented.
resolved2024-09-05 15:30 UTC
This incident has been resolved

Rewindex changes for this incident

Major incident: Ingestion failure for a subset of webhook source events 2024-09-05 15:00 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON