# RudderStack: Ingestion failure for a subset of webhook source events

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-05 15:00 UTC · Resolved: 2024-09-05 15:30 UTC · Duration: 31 min
- Updates: 3 · Affected components: Data Ingestion - Data Ingestion (EU), Data Ingestion (EU), Data Ingestion - Data Ingestion (US), Data Ingestion (US)
- [Vendor status page: https://stspg.io/60nq5pnkcg52](https://stspg.io/60nq5pnkcg52)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Summary

RudderStack reported a major ingestion failure affecting a subset of webhook source events in EU and US Data Ingestion. The incident started at 2024-09-05 15:00 UTC and was resolved at 2024-09-05 15:30 UTC, lasting 30 min; RudderStack identified the issue and reported implementing a fix, without specifying the cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-09-05 15:00 UTC: We are actively investigating this issue
- **identified** 2024-09-05 15:10 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2024-09-05 15:30 UTC: This incident has been resolved

## Rewindex changes for this incident

- 2024-09-05 15:00 UTC: [Major incident: Ingestion failure for a subset of webhook source events](https://rewindex.com/change/i3c2732c32789a3.md)


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Canonical: https://rewindex.com/company/rudderstack/incidents/nhjngs2df0mt · Markdown: https://rewindex.com/company/rudderstack/incidents/nhjngs2df0mt.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/nhjngs2df0mt · Generated 2026-10-18T11:26:33.600Z