Changes / RudderStack / Ingestion failure for a subset of webhook source events
RudderStack: Major incident: Ingestion failure for a subset of webhook source events
Summary
RudderStack reported a major ingestion failure affecting a subset of webhook source events in EU and US Data Ingestion. The incident started at 2024-09-05 15:00 UTC and was resolved at 2024-09-05 15:30 UTC, lasting 30 min; RudderStack identified the issue and reported implementing a fix, without specifying the cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Ingestion failure for a subset of webhook source events
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-09-05 15:00 UTC
Before: not present
After: 2024-09-05 15:30 UTC
Before: not present
After: Data Ingestion - Data Ingestion (EU), Data Ingestion - Data Ingestion (US), Data Ingestion (EU), Data Ingestion (US)
Before: not present
After: We are actively investigating this issue
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Ingestion failure for a subset of webhook source events (this change) RudderStack reported a major ingestion failure affecting a subset of webhook source events in EU and US Data Ingestion. The incident started at 2024-09-05 15:00 UTC and was resolved at 2024-09-05 15:30 UTC, lasting 30 min; RudderStack identified the issue and reported implementing a fix, without specifying the cause. | Major incident |
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