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RudderStack: Ingestion was affected for customers on Enterprise tier in US region.
RudderStack reported major data ingestion failures for Enterprise customers in the US, starting 2025-11-18 15:12 UTC and resolved with a computed duration of 0 min; the vendor separately listed an issue timeline of 14:37–14:52 UTC. An intermittent Cloudflare issue affecting a backend component caused the disruption; the vendor confirmed ingestion was fully operational.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Data Ingestion - Data Ingestion (US)Data Ingestion (US)
Timeline of updates
- monitoring
This incident impacted Enterprise US customers and caused data ingestion failures. The issue has been fully resolved, all services are operational, and data is flowing as expected. Please reach out to Support if you have any questions. Issue Timeline: 14:37–14:52 UTC
- resolved
The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.
Rewindex changes for this incident
- Major incident: Ingestion was affected for customers on Enterprise tier in US region. 2025-11-18 15:12 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON