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RudderStack: Facebook Custom Destination Delivery Failure

MinorStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Summary:
    We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above.

    Impact:
    All active connections are rETL connections. Most connections have the "retry failed records" setting enabled — these will automatically deliver missed events during the next scheduled sync. However, connections without retry enabled will require the customer to perform a full sync.

    Resolution:
    The underlying bug has been fixed, and normal event delivery has resumed as of 10 Apr 2026 14:53 GMT.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by RudderStack, started 2026-04-08 13:55 UTC, resolved after 0 min, 1 update(s).

Title
Facebook Custom Destination Delivery Failure
Vendor
RudderStack
Date
URL
https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6

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