# RudderStack: Facebook Custom Destination Delivery Failure

> RudderStack status incident “Facebook Custom Destination Delivery Failure” on 2026-04-08: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6
Last updated: 2026-04-08T13:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-08 13:55 UTC · Resolved: 2026-04-08 13:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/xrwqpzsqrwly](https://stspg.io/xrwqpzsqrwly)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Timeline of updates

- **resolved** 2026-04-08 13:55 UTC: Summary: We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above. Impact: All active connections are rETL connections. Most connections have the "retry failed records" setting enabled — these will automatically deliver missed events during the next scheduled sync. However, connections without retry enabled will require the customer to perform a full sync. Resolution: The underlying bug has been fixed, and normal event delivery has resumed as of 10 Apr 2026 14:53 GMT.

## Cite this

Status incident (vendor impact label: minor) posted by RudderStack, started 2026-04-08 13:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6
- Citation: RudderStack, “Facebook Custom Destination Delivery Failure” (2026-04-08 13:55 UTC). Archived by Rewindex: https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6 (CC BY 4.0).
- Markdown link: `[RudderStack: Facebook Custom Destination Delivery Failure (2026-04-08)](https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6)`


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Canonical: https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6 · Markdown: https://rewindex.com/company/rudderstack/incidents/rm3z66r8ckt6.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/rm3z66r8ckt6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:36:19.902Z