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RudderStack: Delivery delays in US region due to incident with our cloud service provider

Impact: minorStatus: resolvedStarted Resolved (1.9 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Data Processing Pipeline - Data Processing Pipeline (US)Data Processing Pipeline (US)

Timeline of updates

  1. identified

    We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    We are observing an improvement in API calls to our cloud service provider.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON