# RudderStack: Delivery delays in US region due to incident with our cloud service provider

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-06 11:49 UTC · Resolved: 2026-07-06 13:43 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Data Processing Pipeline - Data Processing Pipeline (US), Data Processing Pipeline (US)
- [Vendor status page: https://stspg.io/vt46q0qyjlrb](https://stspg.io/vt46q0qyjlrb)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Timeline of updates

- **identified** 2026-07-06 11:49 UTC: We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.
- **identified** 2026-07-06 12:36 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-07-06 13:27 UTC: We are observing an improvement in API calls to our cloud service provider.
- **resolved** 2026-07-06 13:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/rudderstack/incidents/nhtlz6zpc4rl · Markdown: https://rewindex.com/company/rudderstack/incidents/nhtlz6zpc4rl.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/nhtlz6zpc4rl · Generated 2026-10-18T09:36:19.152Z