# RudderStack

- Domain: rudderstack.com · Category: data
- Status page: https://status.rudderstack.com (polled every 10 minutes; now operational)
- Incidents archived: 74 (29 major/critical, 16 maintenances), history since 2022-06-10
- Last 90 days: 4 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2022 | 1 | 1 | 0 | ongoing |
| 2023 | 22 | 6 | 1 | 5.5 h |
| 2024 | 12 | 9 | 4 | 50 min |
| 2025 | 18 | 6 | 0 | 2.3 h |
| 2026 | 21 | 7 | 11 | 1.2 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-09-29 21:57 UTC | [Critical incident: Data Ingestion Issue in the EU region](https://rewindex.com/change/i00c6ae1c51c4b3.md) | RudderStack reported a critical Data Ingestion issue in the EU region from 2026-09-29 21:57 UTC to 2026-09-29 22:58 UTC, lasting 1 h 1 min. A fix was implemented at 09-29 22:39 UTC, and the incident was resolved; no cause was stated. |
| 2026-06-30 17:08 UTC | [Major incident: Live Events feature is currently unavailable](https://rewindex.com/change/ibc6cca1e12c081.md) | RudderStack’s Live Events feature in the Web Application was unavailable in a major-impact incident from 2026-06-30 17:08 UTC to 2026-06-30 18:44 UTC, lasting 1 h 36 min. Data ingestion was not affected; the incident was resolved, with no cause or fix specified. |
| 2026-06-17 12:45 UTC | [Major incident: Instability Issue on RudderStack Control Plane on US, EU and IN region](https://rewindex.com/change/i0e94d163d0bf3f.md) | RudderStack reported a major Control Plane instability incident in US, EU and IN, increasing event delivery latency across customers; ingestion was unaffected. It started at 2026-06-17 12:45 UTC and resolved at 2026-06-17 13:14 UTC, lasting 28 min. RudderStack identified the issue and monitored the system but stated no specific cause or fix. |
| 2026-05-08 03:44 UTC | [Critical incident: Event ingestion issue for Starter and Growth customers in US](https://rewindex.com/change/iae47939a44a7f4.md) | RudderStack reported a critical US event ingestion outage affecting Starter and Growth customers; Enterprise customers were not affected. It started at 2026-05-08 03:44 UTC and was resolved at 2026-05-08 04:02 UTC, with a computed duration of 17 min. RudderStack attributed the disruption to an AWS load balancer issue affecting its ingestion layer. |
| 2026-05-08 02:47 UTC | [Critical incident: Event ingestion issue for Starter and Growth customers in US](https://rewindex.com/change/i6125234a6ff608.md) | RudderStack reported a critical US event ingestion outage affecting Starter and Growth customers; Enterprise customers were not affected. It ran from 2026-05-08 02:47 UTC to 2026-05-08 03:02 UTC (15 min). RudderStack attributed the disruption to an AWS load balancer issue and reported resolution. |
| 2026-04-13 06:31 UTC | [Major incident: Ingestion got affected for customers on starter and growth tier in US and EU regions.](https://rewindex.com/change/ia20eb88d5d2f5c.md) | RudderStack reported a major ingestion outage affecting Starter and Growth customers in US and EU regions, starting 2026-04-13 06:31 UTC, with a computed duration of 0 min. The resolved update separately states impact from 06:31 AM to 06:50 AM UTC and attributes dropped traffic to changes in a request routing service; the issue was identified and resolved. |
| 2026-01-28 21:59 UTC | [Major incident: Ingestion and user transformation timeout issues affecting a subset of the EU customers](https://rewindex.com/change/i78cc5bf950884a.md) | RudderStack reported a major EU ingestion and user transformation timeout incident starting 2026-01-28 21:59 UTC, resolved at 22:49 UTC after 50 min. Ingestion returned 5xx errors for some EU customers; SDK retries likely recovered events, but Server Side SDK data loss was possible. Some user transformation executions also timed out. |
| 2025-12-19 18:40 UTC | [Major incident: Control Plane & Activation API Disruption](https://rewindex.com/change/icdff727e0a4949.md) | RudderStack reported a major Control Plane and Activation API outage starting 2025-12-19 18:40 UTC, causing possible web app access errors; data-plane event ingestion was unaffected. An internal service outage affected dependent components, and RudderStack rolled out a fix. All services returned to normal at 2025-12-19 19:14 UTC, after 34 min. |
| 2025-11-18 15:32 UTC | [Critical incident: Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.](https://rewindex.com/change/i96351c8befcb1d.md) | RudderStack reported a critical US data ingestion outage affecting Enterprise, Growth, Starter, and Pro tiers, starting 2025-11-18 15:32 UTC and lasting 6 min, with resolution recorded at 2025-11-18 15:39 UTC. The vendor attributed the disruption to an intermittent Cloudflare issue affecting a backend component and said mobile/web SDK events would be retried. |
| 2025-11-18 15:12 UTC | [Major incident: Ingestion was affected for customers on Enterprise tier in US region.](https://rewindex.com/change/i30f770e51dc910.md) | RudderStack reported major data ingestion failures for Enterprise customers in the US, starting 2025-11-18 15:12 UTC and resolved with a computed duration of 0 min; the vendor separately listed an issue timeline of 14:37–14:52 UTC. An intermittent Cloudflare issue affecting a backend component caused the disruption; the vendor confirmed ingestion was fully operational. |

Full timeline: [RudderStack changes](https://rewindex.com/company/rudderstack/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://rudderstack.com/pricing](https://rudderstack.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.rudderstack.com/security](https://www.rudderstack.com/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 74 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-09-29 21:57 UTC | [Data Ingestion Issue in the EU region](https://stspg.io/76nxkt2k8npq) | critical | 1.0 h |  |
| 2026-09-21 23:23 UTC | [Increased latency in US data processing pipeline](https://stspg.io/vjnqpw91nppy) | minor | 35 min |  |
| 2026-08-17 13:35 UTC | [Issue with Python Transformations in US and EU](https://stspg.io/y3wcnwnvdrhz) | minor | 1.2 h |  |
| 2026-07-21 15:32 UTC | [Processing delays for workspaces on the free tier in RudderStack cloud](https://stspg.io/jcmy1g50ryxc) | none | 2.0 h |  |
| 2026-07-15 23:21 UTC | [Degraded performance for Data Processing Pipeline in the EU region](https://stspg.io/9wfkl94l3rny) | minor | 12 min |  |
| 2026-07-15 13:05 UTC | [Degraded performance from Control Plane services in the EU region](https://stspg.io/1l76bng5k99j) | minor | 1.9 h |  |
| 2026-07-06 11:49 UTC | [Delivery delays in US region due to incident with our cloud service provider](https://stspg.io/vt46q0qyjlrb) | minor | 1.9 h |  |
| 2026-07-04 20:13 UTC | [Delivery delays in US region due to incident with our cloud service provider](https://stspg.io/2qkmc02b8kjf) | minor | 35 min |  |
| 2026-07-02 08:11 UTC | [Investigating elevated delivery failures for some destinations](https://stspg.io/xzz247yb99sd) | minor | 7.2 h |  |
| 2026-06-30 17:08 UTC | [Live Events feature is currently unavailable](https://stspg.io/d96xh642w1xq) | major | 1.6 h |  |
| 2026-06-17 12:45 UTC | [Instability Issue on RudderStack Control Plane on US, EU and IN region](https://stspg.io/mjfkjg79m1qw) | major | 29 min |  |
| 2026-05-08 03:44 UTC | [Event ingestion issue for Starter and Growth customers in US](https://stspg.io/r7j757j0jxb9) | critical | 18 min |  |
| 2026-05-08 02:47 UTC | [Event ingestion issue for Starter and Growth customers in US](https://stspg.io/nt62nq7skw3w) | critical | 15 min |  |
| 2026-05-08 00:33 UTC | [Delay in data processing pipeline in US region](https://stspg.io/p7dv5d2kl13l) | minor | 2.4 h |  |
| 2026-04-13 06:31 UTC | [Ingestion got affected for customers on starter and growth tier in US and EU regions.](https://stspg.io/xm7m95fwwkbx) | major | 0 min |  |
| 2026-04-08 13:55 UTC | [Facebook Custom Destination Delivery Failure](https://stspg.io/xrwqpzsqrwly) | minor | 0 min |  |
| 2026-03-24 13:43 UTC | [Errors for Public APIs and Activation APIs across All Regions](https://stspg.io/dchkwdlp60b5) | none | 0 min |  |
| 2026-03-19 15:11 UTC | [Delays in processing and delivery for Starter and Growth customers in the US region](https://stspg.io/33scj8n99k8c) | none | 2.2 h |  |
| 2026-03-05 15:57 UTC | [Facebook Marketing destination disruptions](https://stspg.io/22g00cbls3v9) | none | 8.5 h |  |
| 2026-01-28 21:59 UTC | [Ingestion and user transformation timeout issues affecting a subset of the EU customers](https://stspg.io/n2qf642k9vqw) | major | 51 min |  |
| 2026-01-26 23:11 UTC | [RETL and Profiles syncs delayed](https://stspg.io/06hc5ymnt90f) | none | -191 min |  |
| 2025-12-19 18:40 UTC | [Control Plane & Activation API Disruption](https://stspg.io/f5ttdwxpsy6n) | major | 34 min |  |
| 2025-12-10 00:00 UTC | [Mailchimp integration delivery issues for free, starter and growth customers in US](https://stspg.io/zx4bx7gs020z) | minor | 17 d |  |
| 2025-11-18 15:32 UTC | [Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.](https://stspg.io/pgs6v92zsfm8) | critical | 7 min |  |
| 2025-11-18 15:12 UTC | [Ingestion was affected for customers on Enterprise tier in US region.](https://stspg.io/ghbd4xvhgw1q) | major | 1 min |  |
| 2025-10-29 17:26 UTC | [Monitoring Potential Impact from Azure Outage](https://stspg.io/vjq1mnkq39qt) | none | 6.8 h |  |
| 2025-10-23 12:04 UTC | [Issue with Databricks Destination Deliveries](https://stspg.io/t5gyg5tj8shb) | minor | 15 min |  |
| 2025-10-20 15:32 UTC | [Issues with python transformations in US.](https://stspg.io/qdc8lq8mm1vg) | major | 6.3 h |  |
| 2025-10-20 11:16 UTC | [Destination deliveries delays](https://stspg.io/tmsn4n21gqk7) | minor | 11 h |  |
| 2025-10-20 10:18 UTC | [AWS Cloud Provider Outage](https://stspg.io/t64sjgpmynf5) | minor | -168 min |  |
| 2025-08-21 07:00 UTC | [Partial delivery failures to TikTok destinations](https://stspg.io/wdjzg4944f18) | none | 8.5 h |  |
| 2025-08-14 20:08 UTC | [Delivery failures to salesforce destinations](https://stspg.io/mvj5sfrh8rrk) | none | 23 h |  |
| 2025-07-02 16:30 UTC | [We're investigating reports of an issue with Google Ads API's.](https://stspg.io/cj93rpfby1dx) | none | 11 h |  |
| 2025-06-12 20:27 UTC | [Cloudflare and GCP outage causing delayed deliveries to affected cloud destinations](https://stspg.io/hy0gnklnlpgl) | none | 2.0 h |  |
| 2025-05-28 17:00 UTC | [Incorrect Delivery for S3 and S3 Datalake](https://stspg.io/ny4p69dj2w92) | minor | 2.3 h |  |
| 2025-05-11 18:10 UTC | [Ingestion failures for webhook sources](https://stspg.io/bbb974dh21bz) | none | 50 min |  |
| 2025-03-03 09:00 UTC | [Data loss of small percentage of warehouse events on free tier](https://stspg.io/tnqfkkk0bm40) | major | 1.0 h |  |
| 2025-02-18 09:00 UTC | [Partial outage for some sources](https://stspg.io/jpc4z05zpzcl) | minor | 0 min |  |
| 2025-02-05 13:00 UTC | [Google Ads offline conversion destination got impacted.](https://stspg.io/d3q9y918d60s) | major | 0 min |  |
| 2024-12-27 22:55 UTC | [High rate of 5xx in ingestion of events for starter and growth tier in US region](https://stspg.io/y44f4xhxch1k) | major | 20 min |  |
| 2024-12-17 09:45 UTC | [Incorrect MIME Type Headers for JavaScript SDK Plugin Artifacts](https://stspg.io/flxrfp8xv79g) | major | 0 min |  |
| 2024-10-22 10:46 UTC | [Ingestion got affected for customers on pro tier in EU region.](https://stspg.io/wkl89wry2qws) | major | -47 min |  |
| 2024-09-25 09:37 UTC | [Ingestion got affected for customers in US enterprise tier](https://stspg.io/1ldrbm3dc0ph) | critical | 1.5 h |  |
| 2024-09-05 15:00 UTC | [Ingestion failure for a subset of webhook source events](https://stspg.io/60nq5pnkcg52) | major | 31 min |  |
| 2024-07-25 04:27 UTC | [Ingestion affected for starter and growth customers in EU region](https://stspg.io/t4f9n2zq9yvq) | none | 1 min |  |
| 2024-07-15 12:23 UTC | [Intercom destination got affected for all customer tiers.](https://stspg.io/w7scq5nhltk4) | major | 1.5 h |  |
| 2024-05-30 19:13 UTC | [Ingestion downtime for Shopify server side events](https://stspg.io/gq1z2lx6k654) | none | 26 min |  |
| 2024-05-22 12:00 UTC | [Data Ingestion affected for starter and growth users in EU region for 11 min](https://stspg.io/x5k7fp25dg7b) | major | 50 min |  |
| 2024-02-23 23:33 UTC | [Ingestion got affected for customers who are on enterprise.](https://stspg.io/k84qk6cf7b57) | critical | 2.0 h |  |
| 2024-02-21 05:12 UTC | [Public API got affected partially post upgrade](https://stspg.io/l13mcq80n6w5) | major | 1.2 h |  |
| 2024-02-01 15:29 UTC | [Ingestion got affected for few enterprise customers in US.](https://status.rudderstack.com/incidents/nwcd7wrt92v7) | minor | 0 min |  |
| 2023-12-21 10:24 UTC | [Ingestion got affected for enterprise customers in EU region.](https://status.rudderstack.com/incidents/yqckdcq224m0) | none | 0 min |  |
| 2023-12-14 12:39 UTC | [Bing Ads Downtime: Track Events Impacted](https://status.rudderstack.com/incidents/2tz9066wqmx2) | major | 0 min |  |
| 2023-12-14 07:30 UTC | [Delivery failures to cloud destinations with OAuth authentication](https://status.rudderstack.com/incidents/1633nx2qxxnp) | major | 11 h |  |
| 2023-12-07 03:00 UTC | [Delivery impacted for webhook destinations](https://status.rudderstack.com/incidents/dpvt7krhqktn) | none | 0 min |  |
| 2023-12-06 17:00 UTC | [Seeing Latencies for enterprise customers with python transformations.](https://status.rudderstack.com/incidents/1fpnw9ybdybf) | major | 2.4 h |  |
| 2023-11-09 09:01 UTC | [Ingestion got affected partially for customers who are on starter, growth and pro plan](https://status.rudderstack.com/incidents/ghkrlkybqp35) | major | 1 min |  |
| 2023-11-08 16:32 UTC | [rETL and ETL pipeline syncs got impacted for all customers.](https://status.rudderstack.com/incidents/ngwf0gbtx354) | minor | 6 min |  |
| 2023-10-25 20:16 UTC | [404 responses to ingestion requests on enterprise dataplanes](https://status.rudderstack.com/incidents/kzm2b2n4j7zd) | none | 0 min |  |
| 2023-09-25 15:59 UTC | [Event tab in web application is experiencing issues](https://status.rudderstack.com/incidents/4zx53tr50qdj) | none | 45 h |  |
| 2023-08-18 18:30 UTC | [Ingestion got affected for customers who are on free tier plan](https://status.rudderstack.com/incidents/mvyxd0kw418k) | none | 0 min |  |
| 2023-08-11 02:30 UTC | [Brief Downtime for Growth Plan Customers (Resolved)](https://status.rudderstack.com/incidents/vtknm7wvvv85) | none | 0 min |  |
| 2023-08-01 15:31 UTC | [Ingestion got affected for customers who are in EU region.](https://status.rudderstack.com/incidents/y2x48j8fjpg3) | minor | 50 min |  |
| 2023-07-13 10:30 UTC | [Event delivery got affected partially for device mode destinations](https://status.rudderstack.com/incidents/6gk8xhsqw96c) | none | 0 min |  |
| 2023-06-30 11:00 UTC | [Incorrect routing of ETL events in destination tables](https://status.rudderstack.com/incidents/qkr8f4ljz9yn) | none | 0 min |  |
| 2023-05-11 11:48 UTC | [Performance degradation with warehouse syncs impacting free-tier customers](https://status.rudderstack.com/incidents/4bz5mvt1r8yp) | minor | 8.6 h |  |
| 2023-05-09 22:00 UTC | [Data processing delays for enterprise customers](https://status.rudderstack.com/incidents/ckj5jlxhkwbn) | none | 0 min |  |
| 2023-04-28 11:14 UTC | [Ingestion affected for RudderStack cloud customers](https://status.rudderstack.com/incidents/sdgbzj6jmjxq) | major | 18 h |  |
| 2023-04-20 13:30 UTC | [Ingestion got affected for few enterprise customers in europe region](https://status.rudderstack.com/incidents/8hggc6s182jl) | none | 0 min |  |
| 2023-04-18 12:30 UTC | [Ingestion got affected for customers who are on free plan](https://status.rudderstack.com/incidents/y8vhzmxw580f) | none | 0 min |  |
| 2023-03-23 13:38 UTC | [Customers who were using the beta feature of Device Mode Transformation experienced issues with data ingestion.](https://status.rudderstack.com/incidents/j179jdxzr7jx) | none | 0 min |  |
| 2023-03-09 12:00 UTC | [Live Events Not Working](https://status.rudderstack.com/incidents/zl8g9j5bqkky) | none | 0 min |  |
| 2023-02-28 14:00 UTC | [Ingestion failures for AnonymousId/userId in event](https://status.rudderstack.com/incidents/wrws62sschym) | major | 0 min |  |
| 2022-06-10 08:30 UTC | [Configuration Backend  Downtime](https://status.rudderstack.com/incidents/s55x9cy4prwk) | major | 0 min |  |


## Charts

### Chart data: RudderStack status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2022 | 1 | 1 |
| 2023 | 22 | 6 |
| 2024 | 12 | 9 |
| 2025 | 18 | 6 |
| 2026 | 21 | 7 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | none | 1 |
| 2023-11 | major | 1 |
| 2023-11 | minor | 1 |
| 2023-12 | major | 3 |
| 2023-12 | none | 2 |
| 2024-02 | critical | 1 |
| 2024-02 | major | 1 |
| 2024-02 | minor | 1 |
| 2024-05 | major | 1 |
| 2024-05 | none | 1 |
| 2024-07 | major | 1 |
| 2024-07 | none | 1 |
| 2024-09 | critical | 1 |
| 2024-09 | major | 1 |
| 2024-10 | major | 1 |
| 2024-12 | major | 2 |
| 2025-02 | major | 1 |
| 2025-02 | minor | 1 |
| 2025-03 | major | 1 |
| 2025-05 | minor | 1 |
| 2025-05 | none | 1 |
| 2025-06 | none | 1 |
| 2025-07 | none | 1 |
| 2025-08 | none | 2 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 3 |
| 2025-10 | none | 1 |
| 2025-11 | critical | 1 |
| 2025-11 | major | 1 |
| 2025-12 | major | 1 |
| 2025-12 | minor | 1 |
| 2026-01 | major | 1 |
| 2026-01 | none | 1 |
| 2026-03 | none | 3 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 1 |
| 2026-05 | critical | 2 |
| 2026-05 | minor | 1 |
| 2026-06 | major | 2 |
| 2026-07 | minor | 5 |
| 2026-07 | none | 1 |
| 2026-08 | minor | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/rudderstack · Markdown: https://rewindex.com/company/rudderstack.md · JSON: https://rewindex.com/api/v1/companies/rudderstack · Generated 2026-10-18T01:29:25.126Z