RudderStack: Data Ingestion affected for starter and growth users in EU region for 11 min

Impact: majorStatus: resolvedStarted 2024-05-22 12:00 UTCResolved 2024-05-22 12:51 UTC (50 min)3 updatesSource: stspg.io

Summary

RudderStack reported a major Data Ingestion outage affecting starter and growth users in the EU region, starting at 2024-05-22 12:00 UTC and resolved at 2024-05-22 12:51 UTC. The computed incident duration was 50 min; the vendor provided no cause or fix details.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data Ingestion - Data Ingestion (EU)Data Ingestion (EU)

Timeline of updates

investigating2024-05-22 12:00 UTC
We are currently investigating this issue.
investigating2024-05-22 12:50 UTC
We are continuing to investigate this issue.
resolved2024-05-22 12:51 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Data Ingestion affected for starter and growth users in EU region for 11 min 2024-05-22 12:00 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON