# RudderStack: Data Ingestion affected for starter and growth users in EU region for 11 min

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-22 12:00 UTC · Resolved: 2024-05-22 12:51 UTC · Duration: 50 min
- Updates: 3 · Affected components: Data Ingestion - Data Ingestion (EU), Data Ingestion (EU)
- [Vendor status page: https://stspg.io/x5k7fp25dg7b](https://stspg.io/x5k7fp25dg7b)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Summary

RudderStack reported a major Data Ingestion outage affecting starter and growth users in the EU region, starting at 2024-05-22 12:00 UTC and resolved at 2024-05-22 12:51 UTC. The computed incident duration was 50 min; the vendor provided no cause or fix details. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-05-22 12:00 UTC: We are currently investigating this issue.
- **investigating** 2024-05-22 12:50 UTC: We are continuing to investigate this issue.
- **resolved** 2024-05-22 12:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-05-22 12:00 UTC: [Major incident: Data Ingestion affected for starter and growth users in EU region for 11 min](https://rewindex.com/change/i5d9a323eed6b3b.md)


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Canonical: https://rewindex.com/company/rudderstack/incidents/z7lf24vfwxs9 · Markdown: https://rewindex.com/company/rudderstack/incidents/z7lf24vfwxs9.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/z7lf24vfwxs9 · Generated 2026-10-18T12:21:46.648Z