RudderStack: RETL and Profiles syncs delayed
Timeline of updates
- resolved
Issue with backend service for a subset of customers has resulted in delay of the RETL syncs (activations) scheduled during this time window. Profiles UI would have failed to load for the customers too
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
037fa349cfd04e21…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by RudderStack, started 2026-01-26 23:11 UTC, resolved after -191 min, 1 update(s).
- Title
- RETL and Profiles syncs delayed
- Vendor
- RudderStack
- Date
- URL
- https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8
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