# RudderStack: RETL and Profiles syncs delayed

> RudderStack status incident “RETL and Profiles syncs delayed” on 2026-01-26: impact none (vendor’s label), -191 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8
Last updated: 2026-01-26T23:11:10Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-26 23:11 UTC · Resolved: 2026-01-26 20:00 UTC · Duration: -191 min
- Updates: 1
- [Vendor status page: https://stspg.io/06hc5ymnt90f](https://stspg.io/06hc5ymnt90f)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Timeline of updates

- **resolved** 2026-01-26 20:00 UTC: Issue with backend service for a subset of customers has resulted in delay of the RETL syncs (activations) scheduled during this time window. Profiles UI would have failed to load for the customers too

## Cite this

Status incident (vendor impact label: none) posted by RudderStack, started 2026-01-26 23:11 UTC, resolved after -191 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8
- Citation: RudderStack, “RETL and Profiles syncs delayed” (2026-01-26 23:11 UTC). Archived by Rewindex: https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8 (CC BY 4.0).
- Markdown link: `[RudderStack: RETL and Profiles syncs delayed (2026-01-26)](https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8)`


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Canonical: https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8 · Markdown: https://rewindex.com/company/rudderstack/incidents/ndchyc19sdv8.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/ndchyc19sdv8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:49.740Z