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RudderStack: Delivery failures to salesforce destinations

Affected components: Data Processing Pipeline - Data Processing Pipeline (US)Data Processing Pipeline (US)Data Processing Pipeline - Data Processing Pipeline (EU)Data Processing Pipeline (EU)

Timeline of updates

1. investigating2025-08-14 20:08 UTC

   We are currently investigating the issue around failures for salesforce destinations

2. identified2025-08-15 19:00 UTC

   The issue has been identified and remediation is being implemented

3. resolved2025-08-15 19:32 UTC

   The incident has been resolved. Recently, Salesforce decided to enforce client_id validation and rolled out changes that made this field mandatory. Fix has been made pass the client_id. Failures have been replayed for all customers with salesforce destinations. Pipelines with rETL sources to salesforce will be processed in the next scheduled sync

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON